Inside Sales Representative

About XCaliber Health
XCaliber Health builds AI assistants that help healthcare organizations improve patient access and engagement while reducing administrative workload. Powered by XCaliber’s Platform, Merlin deploys role-based AI assistants that automate scheduling, medication refills, care coordination, and patient communication directly within existing healthcare workflows.

About the Role
We are seeking a motivated and consultative Inside Sales Representative to drive new business growth across our target markets. You will engage healthcare decision-makers — including C-suite executives, clinical informaticists, IT leaders, and practice administrators — to educate them on our solutions and guide them through a complex, compliance-conscious buying process.

This is an exciting opportunity for someone who thrives in a mission-driven environment and wants to make a tangible impact on how healthcare is delivered.
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Key Responsibilities:
• Prospect and qualify new leads via outbound calls, emails, LinkedIn, and virtual events targeting health systems, hospitals, physician groups, and payers
• Conduct discovery calls and web-based product demonstrations tailored to clinical and operational stakeholders
• Navigate multi-stakeholder sales cycles involving clinical, IT, compliance, and procurement teams
• Articulate the clinical, operational, and financial ROI of our platform to diverse buyer personas
• Manage and advance pipeline opportunities in Salesforce, maintaining accurate forecasting and activity logs
• Partner with marketing on follow-up for inbound MQLs, webinar attendees, and campaign responses
• Collaborate with clinical consultants and solutions engineers on complex demonstrations and RFP responses
• Stay current on healthcare regulations, reimbursement trends, EHR ecosystems, and competitive intelligence
• Meet or exceed monthly and quarterly quotas for pipeline generation and closed revenue
• Contribute to a team culture of continuous learning, accountability, and mission alignment

Required Qualifications:
• 2+ years of inside sales, account development, or quota-carrying sales experience
• Experience selling into healthcare settings — health systems, hospitals, clinics, or payer organizations
• Demonstrated ability to engage and build credibility with clinical and administrative decision-makers
• Strong consultative selling skills with the ability to translate complex solutions into clear value
• Excellent verbal and written communication skills; comfortable presenting via video
• Proficiency with CRM platforms (Salesforce preferred) and sales engagement tools
• High degree of organization, self-discipline, and follow-through in a remote or hybrid environment
• Bachelor's degree in business, healthcare administration, life sciences, or a related field (or equivalent experience)

Preferred Qualifications
• Direct experience selling healthcare SaaS, HIT, EHR, RCM, telehealth, or clinical decision support solutions
• Familiarity with healthcare compliance frameworks (HIPAA, HL7, FHIR) and the healthcare procurement process
• Understanding of key healthcare buyer personas: CMIOs, CNOs, CIOs, CFOs, practice managers
• Experience with sales methodologies such as MEDDIC, Challenger, or SPIN Selling
• Exposure to value-based care models, population health, or interoperability initiatives
• Experience using tools such as Outreach, Salesloft, Gong, or ZoomInfo

Compensation & Benefits
• Base salary: $[X] – $[Y] commensurate with experience
• Uncapped commission with strong on-target earnings (OTE: $[Z])
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Flexible PTO and paid company holidays
• Home office stipend and technology support (if remote)
• Mission-driven culture with real impact on patient care
• Career path into enterprise sales, account management, or sales leadership

Why Join Us
• Work at the intersection of technology and healthcare with a team that genuinely cares about outcomes
• Sell a product that solves real, urgent problems for clinicians and patients
• Competitive compensation with uncapped earning potential
• Collaborative, transparent team culture with strong leadership support
• High-growth company with significant upside for top performers

Equal Opportunity Employer
XCaliber Health is an equal opportunity employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.