Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Recover canceled appointment slots
Handle refills and Rx requests
Communicate empathetically across channels
Match patients to right visit type
Sync patient context across interactions
Capture complete patient data
Adapt when patient needs change
Sync current patient demographics
Manage appointments end to end
Explain and resolve billing questions
Navigate Rx affordability
Support flexible payment options
Monitor ongoing med adherence
Onboard patient intake
Capture feedback and surface gaps
Guide initial visits and next steps
Track authorization requirements
Support patients in preferred languages
Maintain recent insurance information
Secure sharing of patient information
Recover canceled appointment slots
Monitor ongoing med adherence
Sync current patient demographics
Guide initial visits and next steps
Track authorization requirements
Navigate Rx affordability
Communicate empathetically across channels
Maintain recent insurance information
Adapt when patient needs change
Capture complete patient data
Secure sharing of patient information
Support flexible payment options
Capture feedback and surface gaps
Sync patient context across interactions
Explain and resolve billing questions
Match patients to right visit type
Support patients in preferred languages
Handle refills and Rx requests
Onboard patient intake
Manage appointments end to end
Support patients in preferred languages
Onboard patient intake
Monitor ongoing med adherence
Maintain recent insurance information
Navigate Rx affordability
Adapt when patient needs change
Explain and resolve billing questions
Sync current patient demographics
Secure sharing of patient information
Guide initial visits and next steps
Communicate empathetically across channels
Support flexible payment options
Handle refills and Rx requests
Manage appointments end to end
Recover canceled appointment slots
Sync patient context across interactions
Match patients to right visit type
Track authorization requirements
Capture feedback and surface gaps
Capture complete patient data
Capture feedback and surface gaps
Navigate Rx affordability
Explain and resolve billing questions
Monitor ongoing med adherence
Adapt when patient needs change
Sync current patient demographics
Maintain recent insurance information
Support flexible payment options
Support patients in preferred languages
Handle refills and Rx requests
Recover canceled appointment slots
Communicate empathetically across channels
Sync patient context across interactions
Track authorization requirements
Capture complete patient data
Onboard patient intake
Manage appointments end to end
Guide initial visits and next steps
Match patients to right visit type
Secure sharing of patient information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
