Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Recover canceled appointment slots
Capture complete patient data
Track authorization requirements
Sync patient context across interactions
Navigate Rx affordability
Guide initial visits and next steps
Match patients to right visit type
Support patients in preferred languages
Monitor ongoing med adherence
Secure sharing of patient information
Communicate empathetically across channels
Handle refills and Rx requests
Sync current patient demographics
Adapt when patient needs change
Maintain recent insurance information
Support flexible payment options
Manage appointments end to end
Onboard patient intake
Capture feedback and surface gaps
Explain and resolve billing questions
Onboard patient intake
Manage appointments end to end
Communicate empathetically across channels
Secure sharing of patient information
Track authorization requirements
Sync patient context across interactions
Capture feedback and surface gaps
Monitor ongoing med adherence
Recover canceled appointment slots
Explain and resolve billing questions
Guide initial visits and next steps
Sync current patient demographics
Navigate Rx affordability
Maintain recent insurance information
Adapt when patient needs change
Handle refills and Rx requests
Match patients to right visit type
Support patients in preferred languages
Support flexible payment options
Capture complete patient data
Recover canceled appointment slots
Capture feedback and surface gaps
Sync current patient demographics
Track authorization requirements
Guide initial visits and next steps
Support flexible payment options
Onboard patient intake
Match patients to right visit type
Explain and resolve billing questions
Adapt when patient needs change
Communicate empathetically across channels
Monitor ongoing med adherence
Secure sharing of patient information
Sync patient context across interactions
Handle refills and Rx requests
Manage appointments end to end
Navigate Rx affordability
Support patients in preferred languages
Maintain recent insurance information
Capture complete patient data
Sync patient context across interactions
Match patients to right visit type
Monitor ongoing med adherence
Guide initial visits and next steps
Explain and resolve billing questions
Support patients in preferred languages
Track authorization requirements
Capture feedback and surface gaps
Adapt when patient needs change
Onboard patient intake
Recover canceled appointment slots
Handle refills and Rx requests
Maintain recent insurance information
Manage appointments end to end
Navigate Rx affordability
Secure sharing of patient information
Communicate empathetically across channels
Sync current patient demographics
Capture complete patient data
Support flexible payment options
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
