Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Communicate empathetically across channels
Monitor ongoing med adherence
Navigate Rx affordability
Track authorization requirements
Match patients to right visit type
Handle refills and Rx requests
Support patients in preferred languages
Sync current patient demographics
Adapt when patient needs change
Sync patient context across interactions
Onboard patient intake
Support flexible payment options
Recover canceled appointment slots
Explain and resolve billing questions
Secure sharing of patient information
Capture complete patient data
Maintain recent insurance information
Manage appointments end to end
Capture feedback and surface gaps
Guide initial visits and next steps
Support patients in preferred languages
Support flexible payment options
Monitor ongoing med adherence
Match patients to right visit type
Track authorization requirements
Adapt when patient needs change
Sync patient context across interactions
Maintain recent insurance information
Guide initial visits and next steps
Manage appointments end to end
Navigate Rx affordability
Onboard patient intake
Handle refills and Rx requests
Capture complete patient data
Capture feedback and surface gaps
Explain and resolve billing questions
Sync current patient demographics
Recover canceled appointment slots
Secure sharing of patient information
Communicate empathetically across channels
Sync current patient demographics
Navigate Rx affordability
Support patients in preferred languages
Maintain recent insurance information
Support flexible payment options
Explain and resolve billing questions
Guide initial visits and next steps
Sync patient context across interactions
Adapt when patient needs change
Track authorization requirements
Capture complete patient data
Onboard patient intake
Recover canceled appointment slots
Secure sharing of patient information
Match patients to right visit type
Communicate empathetically across channels
Capture feedback and surface gaps
Handle refills and Rx requests
Manage appointments end to end
Monitor ongoing med adherence
Navigate Rx affordability
Onboard patient intake
Adapt when patient needs change
Explain and resolve billing questions
Monitor ongoing med adherence
Capture feedback and surface gaps
Support flexible payment options
Secure sharing of patient information
Communicate empathetically across channels
Manage appointments end to end
Capture complete patient data
Recover canceled appointment slots
Maintain recent insurance information
Match patients to right visit type
Track authorization requirements
Handle refills and Rx requests
Sync patient context across interactions
Guide initial visits and next steps
Support patients in preferred languages
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
