Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support patients in preferred languages
Onboard patient intake
Sync current patient demographics
Track authorization requirements
Sync patient context across interactions
Match patients to right visit type
Communicate empathetically across channels
Handle refills and Rx requests
Monitor ongoing med adherence
Capture feedback and surface gaps
Explain and resolve billing questions
Capture complete patient data
Guide initial visits and next steps
Maintain recent insurance information
Secure sharing of patient information
Support flexible payment options
Navigate Rx affordability
Recover canceled appointment slots
Adapt when patient needs change
Manage appointments end to end
Monitor ongoing med adherence
Track authorization requirements
Communicate empathetically across channels
Maintain recent insurance information
Onboard patient intake
Match patients to right visit type
Guide initial visits and next steps
Sync patient context across interactions
Explain and resolve billing questions
Manage appointments end to end
Support patients in preferred languages
Sync current patient demographics
Navigate Rx affordability
Secure sharing of patient information
Adapt when patient needs change
Capture feedback and surface gaps
Recover canceled appointment slots
Handle refills and Rx requests
Support flexible payment options
Capture complete patient data
Match patients to right visit type
Secure sharing of patient information
Maintain recent insurance information
Monitor ongoing med adherence
Sync current patient demographics
Sync patient context across interactions
Navigate Rx affordability
Track authorization requirements
Manage appointments end to end
Support patients in preferred languages
Support flexible payment options
Recover canceled appointment slots
Adapt when patient needs change
Guide initial visits and next steps
Onboard patient intake
Explain and resolve billing questions
Capture feedback and surface gaps
Communicate empathetically across channels
Handle refills and Rx requests
Capture complete patient data
Support flexible payment options
Capture complete patient data
Adapt when patient needs change
Capture feedback and surface gaps
Monitor ongoing med adherence
Sync patient context across interactions
Guide initial visits and next steps
Navigate Rx affordability
Explain and resolve billing questions
Sync current patient demographics
Support patients in preferred languages
Match patients to right visit type
Secure sharing of patient information
Recover canceled appointment slots
Handle refills and Rx requests
Communicate empathetically across channels
Manage appointments end to end
Onboard patient intake
Track authorization requirements
Maintain recent insurance information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
