Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Communicate empathetically across channels
Onboard patient intake
Track authorization requirements
Sync current patient demographics
Support flexible payment options
Monitor ongoing med adherence
Recover canceled appointment slots
Capture complete patient data
Guide initial visits and next steps
Match patients to right visit type
Explain and resolve billing questions
Secure sharing of patient information
Capture feedback and surface gaps
Sync patient context across interactions
Support patients in preferred languages
Adapt when patient needs change
Manage appointments end to end
Maintain recent insurance information
Handle refills and Rx requests
Navigate Rx affordability
Capture complete patient data
Onboard patient intake
Sync current patient demographics
Support patients in preferred languages
Support flexible payment options
Maintain recent insurance information
Adapt when patient needs change
Match patients to right visit type
Communicate empathetically across channels
Monitor ongoing med adherence
Recover canceled appointment slots
Guide initial visits and next steps
Track authorization requirements
Handle refills and Rx requests
Sync patient context across interactions
Explain and resolve billing questions
Manage appointments end to end
Navigate Rx affordability
Capture feedback and surface gaps
Secure sharing of patient information
Communicate empathetically across channels
Guide initial visits and next steps
Adapt when patient needs change
Capture feedback and surface gaps
Monitor ongoing med adherence
Capture complete patient data
Track authorization requirements
Support patients in preferred languages
Sync patient context across interactions
Secure sharing of patient information
Recover canceled appointment slots
Match patients to right visit type
Manage appointments end to end
Handle refills and Rx requests
Explain and resolve billing questions
Onboard patient intake
Sync current patient demographics
Maintain recent insurance information
Support flexible payment options
Navigate Rx affordability
Onboard patient intake
Communicate empathetically across channels
Navigate Rx affordability
Handle refills and Rx requests
Sync current patient demographics
Support flexible payment options
Manage appointments end to end
Secure sharing of patient information
Monitor ongoing med adherence
Maintain recent insurance information
Capture complete patient data
Explain and resolve billing questions
Track authorization requirements
Sync patient context across interactions
Guide initial visits and next steps
Support patients in preferred languages
Match patients to right visit type
Adapt when patient needs change
Capture feedback and surface gaps
Recover canceled appointment slots
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
