Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync patient context across interactions
Sync current patient demographics
Support patients in preferred languages
Guide initial visits and next steps
Handle refills and Rx requests
Track authorization requirements
Match patients to right visit type
Navigate Rx affordability
Capture feedback and surface gaps
Recover canceled appointment slots
Explain and resolve billing questions
Capture complete patient data
Communicate empathetically across channels
Adapt when patient needs change
Manage appointments end to end
Secure sharing of patient information
Support flexible payment options
Monitor ongoing med adherence
Onboard patient intake
Maintain recent insurance information
Capture complete patient data
Sync patient context across interactions
Handle refills and Rx requests
Manage appointments end to end
Match patients to right visit type
Adapt when patient needs change
Onboard patient intake
Monitor ongoing med adherence
Guide initial visits and next steps
Capture feedback and surface gaps
Explain and resolve billing questions
Maintain recent insurance information
Support flexible payment options
Support patients in preferred languages
Sync current patient demographics
Track authorization requirements
Navigate Rx affordability
Recover canceled appointment slots
Communicate empathetically across channels
Secure sharing of patient information
Track authorization requirements
Match patients to right visit type
Capture feedback and surface gaps
Onboard patient intake
Manage appointments end to end
Communicate empathetically across channels
Support flexible payment options
Recover canceled appointment slots
Monitor ongoing med adherence
Handle refills and Rx requests
Adapt when patient needs change
Maintain recent insurance information
Sync patient context across interactions
Capture complete patient data
Guide initial visits and next steps
Secure sharing of patient information
Explain and resolve billing questions
Support patients in preferred languages
Navigate Rx affordability
Sync current patient demographics
Sync patient context across interactions
Sync current patient demographics
Capture complete patient data
Secure sharing of patient information
Onboard patient intake
Capture feedback and surface gaps
Support patients in preferred languages
Recover canceled appointment slots
Match patients to right visit type
Navigate Rx affordability
Guide initial visits and next steps
Communicate empathetically across channels
Adapt when patient needs change
Track authorization requirements
Manage appointments end to end
Monitor ongoing med adherence
Handle refills and Rx requests
Explain and resolve billing questions
Support flexible payment options
Maintain recent insurance information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
