Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Communicate empathetically across channels
Capture feedback and surface gaps
Sync patient context across interactions
Navigate Rx affordability
Onboard patient intake
Recover canceled appointment slots
Match patients to right visit type
Support flexible payment options
Capture complete patient data
Explain and resolve billing questions
Secure sharing of patient information
Sync current patient demographics
Support patients in preferred languages
Maintain recent insurance information
Handle refills and Rx requests
Track authorization requirements
Monitor ongoing med adherence
Adapt when patient needs change
Manage appointments end to end
Guide initial visits and next steps
Onboard patient intake
Navigate Rx affordability
Monitor ongoing med adherence
Sync current patient demographics
Explain and resolve billing questions
Communicate empathetically across channels
Guide initial visits and next steps
Recover canceled appointment slots
Adapt when patient needs change
Match patients to right visit type
Support flexible payment options
Capture complete patient data
Handle refills and Rx requests
Secure sharing of patient information
Support patients in preferred languages
Sync patient context across interactions
Track authorization requirements
Maintain recent insurance information
Manage appointments end to end
Capture feedback and surface gaps
Secure sharing of patient information
Capture complete patient data
Sync current patient demographics
Navigate Rx affordability
Capture feedback and surface gaps
Match patients to right visit type
Handle refills and Rx requests
Guide initial visits and next steps
Support flexible payment options
Explain and resolve billing questions
Adapt when patient needs change
Monitor ongoing med adherence
Onboard patient intake
Support patients in preferred languages
Recover canceled appointment slots
Maintain recent insurance information
Manage appointments end to end
Communicate empathetically across channels
Track authorization requirements
Sync patient context across interactions
Track authorization requirements
Communicate empathetically across channels
Match patients to right visit type
Secure sharing of patient information
Capture feedback and surface gaps
Maintain recent insurance information
Support flexible payment options
Navigate Rx affordability
Sync patient context across interactions
Explain and resolve billing questions
Guide initial visits and next steps
Capture complete patient data
Handle refills and Rx requests
Monitor ongoing med adherence
Recover canceled appointment slots
Onboard patient intake
Sync current patient demographics
Adapt when patient needs change
Manage appointments end to end
Support patients in preferred languages
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
