Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Monitor ongoing med adherence
Capture complete patient data
Communicate empathetically across channels
Recover canceled appointment slots
Manage appointments end to end
Track authorization requirements
Navigate Rx affordability
Onboard patient intake
Handle refills and Rx requests
Sync patient context across interactions
Explain and resolve billing questions
Support patients in preferred languages
Guide initial visits and next steps
Maintain recent insurance information
Match patients to right visit type
Adapt when patient needs change
Capture feedback and surface gaps
Support flexible payment options
Sync current patient demographics
Secure sharing of patient information
Adapt when patient needs change
Sync patient context across interactions
Sync current patient demographics
Onboard patient intake
Recover canceled appointment slots
Guide initial visits and next steps
Communicate empathetically across channels
Support flexible payment options
Manage appointments end to end
Handle refills and Rx requests
Capture complete patient data
Match patients to right visit type
Monitor ongoing med adherence
Explain and resolve billing questions
Maintain recent insurance information
Capture feedback and surface gaps
Secure sharing of patient information
Track authorization requirements
Navigate Rx affordability
Support patients in preferred languages
Sync patient context across interactions
Manage appointments end to end
Guide initial visits and next steps
Communicate empathetically across channels
Maintain recent insurance information
Capture complete patient data
Handle refills and Rx requests
Support patients in preferred languages
Support flexible payment options
Secure sharing of patient information
Sync current patient demographics
Match patients to right visit type
Capture feedback and surface gaps
Track authorization requirements
Explain and resolve billing questions
Adapt when patient needs change
Recover canceled appointment slots
Monitor ongoing med adherence
Navigate Rx affordability
Onboard patient intake
Guide initial visits and next steps
Communicate empathetically across channels
Manage appointments end to end
Handle refills and Rx requests
Support patients in preferred languages
Recover canceled appointment slots
Onboard patient intake
Adapt when patient needs change
Monitor ongoing med adherence
Secure sharing of patient information
Sync current patient demographics
Match patients to right visit type
Support flexible payment options
Explain and resolve billing questions
Navigate Rx affordability
Track authorization requirements
Maintain recent insurance information
Sync patient context across interactions
Capture feedback and surface gaps
Capture complete patient data
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
