Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Onboard patient intake
Match patients to right visit type
Sync current patient demographics
Communicate empathetically across channels
Support flexible payment options
Monitor ongoing med adherence
Adapt when patient needs change
Handle refills and Rx requests
Track authorization requirements
Navigate Rx affordability
Support patients in preferred languages
Guide initial visits and next steps
Secure sharing of patient information
Maintain recent insurance information
Recover canceled appointment slots
Sync patient context across interactions
Manage appointments end to end
Capture complete patient data
Capture feedback and surface gaps
Explain and resolve billing questions
Support flexible payment options
Support patients in preferred languages
Handle refills and Rx requests
Track authorization requirements
Adapt when patient needs change
Secure sharing of patient information
Capture complete patient data
Guide initial visits and next steps
Explain and resolve billing questions
Recover canceled appointment slots
Sync patient context across interactions
Monitor ongoing med adherence
Capture feedback and surface gaps
Sync current patient demographics
Manage appointments end to end
Match patients to right visit type
Onboard patient intake
Navigate Rx affordability
Maintain recent insurance information
Communicate empathetically across channels
Sync current patient demographics
Explain and resolve billing questions
Navigate Rx affordability
Recover canceled appointment slots
Support patients in preferred languages
Track authorization requirements
Support flexible payment options
Monitor ongoing med adherence
Capture complete patient data
Secure sharing of patient information
Manage appointments end to end
Onboard patient intake
Guide initial visits and next steps
Match patients to right visit type
Sync patient context across interactions
Communicate empathetically across channels
Capture feedback and surface gaps
Maintain recent insurance information
Handle refills and Rx requests
Adapt when patient needs change
Maintain recent insurance information
Handle refills and Rx requests
Navigate Rx affordability
Support flexible payment options
Capture feedback and surface gaps
Monitor ongoing med adherence
Capture complete patient data
Manage appointments end to end
Communicate empathetically across channels
Sync patient context across interactions
Guide initial visits and next steps
Adapt when patient needs change
Onboard patient intake
Secure sharing of patient information
Sync current patient demographics
Track authorization requirements
Match patients to right visit type
Support patients in preferred languages
Explain and resolve billing questions
Recover canceled appointment slots
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
