Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Onboard patient intake
Communicate empathetically across channels
Match patients to right visit type
Adapt when patient needs change
Navigate Rx affordability
Monitor ongoing med adherence
Sync patient context across interactions
Explain and resolve billing questions
Guide initial visits and next steps
Manage appointments end to end
Handle refills and Rx requests
Sync current patient demographics
Capture feedback and surface gaps
Maintain recent insurance information
Track authorization requirements
Recover canceled appointment slots
Support flexible payment options
Secure sharing of patient information
Capture complete patient data
Support patients in preferred languages
Onboard patient intake
Explain and resolve billing questions
Track authorization requirements
Capture complete patient data
Navigate Rx affordability
Support flexible payment options
Capture feedback and surface gaps
Monitor ongoing med adherence
Support patients in preferred languages
Match patients to right visit type
Sync current patient demographics
Handle refills and Rx requests
Secure sharing of patient information
Adapt when patient needs change
Guide initial visits and next steps
Manage appointments end to end
Maintain recent insurance information
Recover canceled appointment slots
Sync patient context across interactions
Communicate empathetically across channels
Explain and resolve billing questions
Communicate empathetically across channels
Match patients to right visit type
Support patients in preferred languages
Monitor ongoing med adherence
Secure sharing of patient information
Support flexible payment options
Handle refills and Rx requests
Manage appointments end to end
Sync current patient demographics
Maintain recent insurance information
Track authorization requirements
Capture feedback and surface gaps
Guide initial visits and next steps
Navigate Rx affordability
Recover canceled appointment slots
Onboard patient intake
Sync patient context across interactions
Adapt when patient needs change
Capture complete patient data
Monitor ongoing med adherence
Navigate Rx affordability
Capture feedback and surface gaps
Support patients in preferred languages
Guide initial visits and next steps
Sync current patient demographics
Track authorization requirements
Maintain recent insurance information
Communicate empathetically across channels
Secure sharing of patient information
Onboard patient intake
Capture complete patient data
Recover canceled appointment slots
Adapt when patient needs change
Match patients to right visit type
Sync patient context across interactions
Handle refills and Rx requests
Manage appointments end to end
Support flexible payment options
Explain and resolve billing questions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
