Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Navigate Rx affordability
Manage appointments end to end
Maintain recent insurance information
Sync current patient demographics
Capture complete patient data
Explain and resolve billing questions
Communicate empathetically across channels
Track authorization requirements
Sync patient context across interactions
Adapt when patient needs change
Secure sharing of patient information
Recover canceled appointment slots
Guide initial visits and next steps
Onboard patient intake
Handle refills and Rx requests
Support flexible payment options
Capture feedback and surface gaps
Match patients to right visit type
Support patients in preferred languages
Monitor ongoing med adherence
Recover canceled appointment slots
Explain and resolve billing questions
Communicate empathetically across channels
Capture feedback and surface gaps
Support patients in preferred languages
Guide initial visits and next steps
Adapt when patient needs change
Monitor ongoing med adherence
Manage appointments end to end
Capture complete patient data
Match patients to right visit type
Support flexible payment options
Onboard patient intake
Sync current patient demographics
Secure sharing of patient information
Track authorization requirements
Sync patient context across interactions
Maintain recent insurance information
Navigate Rx affordability
Handle refills and Rx requests
Sync patient context across interactions
Match patients to right visit type
Recover canceled appointment slots
Onboard patient intake
Track authorization requirements
Support flexible payment options
Communicate empathetically across channels
Monitor ongoing med adherence
Support patients in preferred languages
Handle refills and Rx requests
Manage appointments end to end
Adapt when patient needs change
Secure sharing of patient information
Maintain recent insurance information
Capture complete patient data
Capture feedback and surface gaps
Guide initial visits and next steps
Explain and resolve billing questions
Sync current patient demographics
Navigate Rx affordability
Handle refills and Rx requests
Recover canceled appointment slots
Support patients in preferred languages
Adapt when patient needs change
Track authorization requirements
Match patients to right visit type
Support flexible payment options
Sync patient context across interactions
Onboard patient intake
Navigate Rx affordability
Monitor ongoing med adherence
Sync current patient demographics
Manage appointments end to end
Communicate empathetically across channels
Secure sharing of patient information
Explain and resolve billing questions
Capture complete patient data
Guide initial visits and next steps
Maintain recent insurance information
Capture feedback and surface gaps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
