Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Onboard patient intake
Sync current patient demographics
Capture feedback and surface gaps
Support patients in preferred languages
Capture complete patient data
Maintain recent insurance information
Sync patient context across interactions
Navigate Rx affordability
Guide initial visits and next steps
Monitor ongoing med adherence
Track authorization requirements
Match patients to right visit type
Communicate empathetically across channels
Recover canceled appointment slots
Handle refills and Rx requests
Support flexible payment options
Explain and resolve billing questions
Manage appointments end to end
Adapt when patient needs change
Secure sharing of patient information
Support flexible payment options
Explain and resolve billing questions
Support patients in preferred languages
Sync current patient demographics
Capture feedback and surface gaps
Recover canceled appointment slots
Capture complete patient data
Sync patient context across interactions
Secure sharing of patient information
Onboard patient intake
Monitor ongoing med adherence
Adapt when patient needs change
Guide initial visits and next steps
Maintain recent insurance information
Navigate Rx affordability
Manage appointments end to end
Track authorization requirements
Communicate empathetically across channels
Handle refills and Rx requests
Match patients to right visit type
Onboard patient intake
Explain and resolve billing questions
Maintain recent insurance information
Secure sharing of patient information
Match patients to right visit type
Communicate empathetically across channels
Adapt when patient needs change
Recover canceled appointment slots
Handle refills and Rx requests
Sync current patient demographics
Support patients in preferred languages
Capture feedback and surface gaps
Support flexible payment options
Monitor ongoing med adherence
Capture complete patient data
Sync patient context across interactions
Manage appointments end to end
Track authorization requirements
Navigate Rx affordability
Guide initial visits and next steps
Capture feedback and surface gaps
Secure sharing of patient information
Onboard patient intake
Adapt when patient needs change
Guide initial visits and next steps
Handle refills and Rx requests
Support flexible payment options
Navigate Rx affordability
Explain and resolve billing questions
Monitor ongoing med adherence
Sync current patient demographics
Communicate empathetically across channels
Match patients to right visit type
Sync patient context across interactions
Support patients in preferred languages
Capture complete patient data
Track authorization requirements
Manage appointments end to end
Maintain recent insurance information
Recover canceled appointment slots
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
