Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync current patient demographics
Support patients in preferred languages
Support flexible payment options
Guide initial visits and next steps
Adapt when patient needs change
Navigate Rx affordability
Maintain recent insurance information
Track authorization requirements
Handle refills and Rx requests
Capture complete patient data
Onboard patient intake
Communicate empathetically across channels
Capture feedback and surface gaps
Recover canceled appointment slots
Manage appointments end to end
Sync patient context across interactions
Secure sharing of patient information
Monitor ongoing med adherence
Match patients to right visit type
Explain and resolve billing questions
Recover canceled appointment slots
Match patients to right visit type
Guide initial visits and next steps
Navigate Rx affordability
Sync patient context across interactions
Support patients in preferred languages
Handle refills and Rx requests
Support flexible payment options
Secure sharing of patient information
Track authorization requirements
Explain and resolve billing questions
Manage appointments end to end
Communicate empathetically across channels
Sync current patient demographics
Monitor ongoing med adherence
Capture complete patient data
Onboard patient intake
Maintain recent insurance information
Capture feedback and surface gaps
Adapt when patient needs change
Sync patient context across interactions
Sync current patient demographics
Monitor ongoing med adherence
Handle refills and Rx requests
Adapt when patient needs change
Support patients in preferred languages
Navigate Rx affordability
Capture complete patient data
Track authorization requirements
Support flexible payment options
Maintain recent insurance information
Manage appointments end to end
Explain and resolve billing questions
Communicate empathetically across channels
Match patients to right visit type
Secure sharing of patient information
Recover canceled appointment slots
Capture feedback and surface gaps
Onboard patient intake
Guide initial visits and next steps
Handle refills and Rx requests
Adapt when patient needs change
Sync current patient demographics
Support flexible payment options
Support patients in preferred languages
Capture feedback and surface gaps
Monitor ongoing med adherence
Explain and resolve billing questions
Communicate empathetically across channels
Capture complete patient data
Navigate Rx affordability
Sync patient context across interactions
Onboard patient intake
Match patients to right visit type
Maintain recent insurance information
Recover canceled appointment slots
Track authorization requirements
Guide initial visits and next steps
Secure sharing of patient information
Manage appointments end to end
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
