Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Match patients to right visit type
Adapt when patient needs change
Support patients in preferred languages
Secure sharing of patient information
Onboard patient intake
Capture complete patient data
Recover canceled appointment slots
Sync current patient demographics
Maintain recent insurance information
Guide initial visits and next steps
Monitor ongoing med adherence
Capture feedback and surface gaps
Manage appointments end to end
Sync patient context across interactions
Explain and resolve billing questions
Handle refills and Rx requests
Navigate Rx affordability
Communicate empathetically across channels
Track authorization requirements
Support flexible payment options
Secure sharing of patient information
Monitor ongoing med adherence
Sync current patient demographics
Support patients in preferred languages
Communicate empathetically across channels
Track authorization requirements
Explain and resolve billing questions
Match patients to right visit type
Guide initial visits and next steps
Capture complete patient data
Sync patient context across interactions
Manage appointments end to end
Support flexible payment options
Capture feedback and surface gaps
Maintain recent insurance information
Adapt when patient needs change
Onboard patient intake
Navigate Rx affordability
Recover canceled appointment slots
Handle refills and Rx requests
Capture feedback and surface gaps
Support patients in preferred languages
Monitor ongoing med adherence
Onboard patient intake
Sync patient context across interactions
Handle refills and Rx requests
Maintain recent insurance information
Support flexible payment options
Communicate empathetically across channels
Guide initial visits and next steps
Capture complete patient data
Adapt when patient needs change
Explain and resolve billing questions
Track authorization requirements
Match patients to right visit type
Navigate Rx affordability
Sync current patient demographics
Recover canceled appointment slots
Secure sharing of patient information
Manage appointments end to end
Monitor ongoing med adherence
Support patients in preferred languages
Sync current patient demographics
Sync patient context across interactions
Capture complete patient data
Manage appointments end to end
Guide initial visits and next steps
Adapt when patient needs change
Match patients to right visit type
Handle refills and Rx requests
Track authorization requirements
Communicate empathetically across channels
Maintain recent insurance information
Explain and resolve billing questions
Onboard patient intake
Secure sharing of patient information
Navigate Rx affordability
Recover canceled appointment slots
Support flexible payment options
Capture feedback and surface gaps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
