Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Capture feedback and surface gaps
Capture complete patient data
Maintain recent insurance information
Track authorization requirements
Communicate empathetically across channels
Guide initial visits and next steps
Support patients in preferred languages
Navigate Rx affordability
Onboard patient intake
Sync patient context across interactions
Recover canceled appointment slots
Handle refills and Rx requests
Adapt when patient needs change
Explain and resolve billing questions
Monitor ongoing med adherence
Match patients to right visit type
Manage appointments end to end
Support flexible payment options
Secure sharing of patient information
Sync current patient demographics
Support patients in preferred languages
Match patients to right visit type
Support flexible payment options
Maintain recent insurance information
Communicate empathetically across channels
Secure sharing of patient information
Capture feedback and surface gaps
Onboard patient intake
Track authorization requirements
Manage appointments end to end
Recover canceled appointment slots
Guide initial visits and next steps
Capture complete patient data
Monitor ongoing med adherence
Adapt when patient needs change
Handle refills and Rx requests
Navigate Rx affordability
Sync patient context across interactions
Sync current patient demographics
Explain and resolve billing questions
Sync current patient demographics
Explain and resolve billing questions
Monitor ongoing med adherence
Maintain recent insurance information
Guide initial visits and next steps
Adapt when patient needs change
Track authorization requirements
Secure sharing of patient information
Capture complete patient data
Sync patient context across interactions
Onboard patient intake
Communicate empathetically across channels
Recover canceled appointment slots
Match patients to right visit type
Handle refills and Rx requests
Support flexible payment options
Manage appointments end to end
Capture feedback and surface gaps
Navigate Rx affordability
Support patients in preferred languages
Match patients to right visit type
Guide initial visits and next steps
Sync current patient demographics
Maintain recent insurance information
Capture complete patient data
Track authorization requirements
Explain and resolve billing questions
Capture feedback and surface gaps
Monitor ongoing med adherence
Onboard patient intake
Support patients in preferred languages
Sync patient context across interactions
Support flexible payment options
Navigate Rx affordability
Manage appointments end to end
Secure sharing of patient information
Recover canceled appointment slots
Communicate empathetically across channels
Handle refills and Rx requests
Adapt when patient needs change
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
