Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Track authorization requirements
Onboard patient intake
Support flexible payment options
Capture feedback and surface gaps
Match patients to right visit type
Recover canceled appointment slots
Sync current patient demographics
Maintain recent insurance information
Sync patient context across interactions
Communicate empathetically across channels
Support patients in preferred languages
Secure sharing of patient information
Guide initial visits and next steps
Capture complete patient data
Explain and resolve billing questions
Adapt when patient needs change
Navigate Rx affordability
Manage appointments end to end
Monitor ongoing med adherence
Handle refills and Rx requests
Capture feedback and surface gaps
Handle refills and Rx requests
Maintain recent insurance information
Capture complete patient data
Monitor ongoing med adherence
Navigate Rx affordability
Explain and resolve billing questions
Support patients in preferred languages
Sync current patient demographics
Sync patient context across interactions
Adapt when patient needs change
Track authorization requirements
Manage appointments end to end
Secure sharing of patient information
Support flexible payment options
Recover canceled appointment slots
Guide initial visits and next steps
Communicate empathetically across channels
Match patients to right visit type
Onboard patient intake
Sync patient context across interactions
Recover canceled appointment slots
Handle refills and Rx requests
Monitor ongoing med adherence
Guide initial visits and next steps
Capture feedback and surface gaps
Sync current patient demographics
Maintain recent insurance information
Match patients to right visit type
Capture complete patient data
Communicate empathetically across channels
Explain and resolve billing questions
Adapt when patient needs change
Secure sharing of patient information
Onboard patient intake
Manage appointments end to end
Track authorization requirements
Support patients in preferred languages
Navigate Rx affordability
Support flexible payment options
Adapt when patient needs change
Sync patient context across interactions
Handle refills and Rx requests
Explain and resolve billing questions
Maintain recent insurance information
Monitor ongoing med adherence
Capture complete patient data
Secure sharing of patient information
Support patients in preferred languages
Match patients to right visit type
Communicate empathetically across channels
Guide initial visits and next steps
Track authorization requirements
Recover canceled appointment slots
Manage appointments end to end
Navigate Rx affordability
Onboard patient intake
Capture feedback and surface gaps
Support flexible payment options
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
