Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Navigate Rx affordability
Sync patient context across interactions
Support flexible payment options
Sync current patient demographics
Handle refills and Rx requests
Monitor ongoing med adherence
Track authorization requirements
Support patients in preferred languages
Onboard patient intake
Capture feedback and surface gaps
Capture complete patient data
Guide initial visits and next steps
Recover canceled appointment slots
Manage appointments end to end
Explain and resolve billing questions
Adapt when patient needs change
Match patients to right visit type
Secure sharing of patient information
Communicate empathetically across channels
Adapt when patient needs change
Manage appointments end to end
Monitor ongoing med adherence
Handle refills and Rx requests
Navigate Rx affordability
Recover canceled appointment slots
Secure sharing of patient information
Explain and resolve billing questions
Match patients to right visit type
Capture complete patient data
Sync patient context across interactions
Guide initial visits and next steps
Support patients in preferred languages
Communicate empathetically across channels
Support flexible payment options
Sync current patient demographics
Onboard patient intake
Track authorization requirements
Maintain recent insurance information
Capture feedback and surface gaps
Match patients to right visit type
Recover canceled appointment slots
Secure sharing of patient information
Support patients in preferred languages
Maintain recent insurance information
Capture complete patient data
Onboard patient intake
Track authorization requirements
Manage appointments end to end
Handle refills and Rx requests
Support flexible payment options
Communicate empathetically across channels
Navigate Rx affordability
Monitor ongoing med adherence
Adapt when patient needs change
Sync patient context across interactions
Explain and resolve billing questions
Guide initial visits and next steps
Capture feedback and surface gaps
Sync current patient demographics
Track authorization requirements
Sync current patient demographics
Support flexible payment options
Guide initial visits and next steps
Navigate Rx affordability
Manage appointments end to end
Recover canceled appointment slots
Secure sharing of patient information
Monitor ongoing med adherence
Explain and resolve billing questions
Adapt when patient needs change
Support patients in preferred languages
Sync patient context across interactions
Communicate empathetically across channels
Onboard patient intake
Capture feedback and surface gaps
Capture complete patient data
Match patients to right visit type
Maintain recent insurance information
Handle refills and Rx requests
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
