Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Communicate empathetically across channels
Adapt when patient needs change
Explain and resolve billing questions
Sync patient context across interactions
Secure sharing of patient information
Capture feedback and surface gaps
Manage appointments end to end
Maintain recent insurance information
Monitor ongoing med adherence
Capture complete patient data
Onboard patient intake
Sync current patient demographics
Support patients in preferred languages
Match patients to right visit type
Track authorization requirements
Recover canceled appointment slots
Handle refills and Rx requests
Guide initial visits and next steps
Navigate Rx affordability
Support flexible payment options
Guide initial visits and next steps
Recover canceled appointment slots
Maintain recent insurance information
Sync patient context across interactions
Explain and resolve billing questions
Support patients in preferred languages
Capture feedback and surface gaps
Secure sharing of patient information
Adapt when patient needs change
Communicate empathetically across channels
Manage appointments end to end
Track authorization requirements
Sync current patient demographics
Handle refills and Rx requests
Navigate Rx affordability
Match patients to right visit type
Monitor ongoing med adherence
Onboard patient intake
Capture complete patient data
Support flexible payment options
Match patients to right visit type
Manage appointments end to end
Guide initial visits and next steps
Maintain recent insurance information
Handle refills and Rx requests
Onboard patient intake
Capture complete patient data
Secure sharing of patient information
Explain and resolve billing questions
Monitor ongoing med adherence
Adapt when patient needs change
Capture feedback and surface gaps
Support flexible payment options
Navigate Rx affordability
Support patients in preferred languages
Recover canceled appointment slots
Sync current patient demographics
Sync patient context across interactions
Communicate empathetically across channels
Track authorization requirements
Recover canceled appointment slots
Manage appointments end to end
Maintain recent insurance information
Adapt when patient needs change
Explain and resolve billing questions
Communicate empathetically across channels
Sync patient context across interactions
Support patients in preferred languages
Sync current patient demographics
Match patients to right visit type
Handle refills and Rx requests
Capture complete patient data
Onboard patient intake
Support flexible payment options
Monitor ongoing med adherence
Navigate Rx affordability
Capture feedback and surface gaps
Guide initial visits and next steps
Secure sharing of patient information
Track authorization requirements
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
