Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Match patients to right visit type
Recover canceled appointment slots
Explain and resolve billing questions
Capture complete patient data
Support patients in preferred languages
Handle refills and Rx requests
Sync patient context across interactions
Guide initial visits and next steps
Secure sharing of patient information
Monitor ongoing med adherence
Sync current patient demographics
Track authorization requirements
Manage appointments end to end
Maintain recent insurance information
Navigate Rx affordability
Support flexible payment options
Communicate empathetically across channels
Onboard patient intake
Adapt when patient needs change
Capture feedback and surface gaps
Handle refills and Rx requests
Recover canceled appointment slots
Explain and resolve billing questions
Navigate Rx affordability
Capture complete patient data
Maintain recent insurance information
Manage appointments end to end
Onboard patient intake
Guide initial visits and next steps
Match patients to right visit type
Support flexible payment options
Communicate empathetically across channels
Secure sharing of patient information
Capture feedback and surface gaps
Sync current patient demographics
Sync patient context across interactions
Adapt when patient needs change
Track authorization requirements
Support patients in preferred languages
Monitor ongoing med adherence
Support flexible payment options
Handle refills and Rx requests
Secure sharing of patient information
Communicate empathetically across channels
Manage appointments end to end
Support patients in preferred languages
Match patients to right visit type
Guide initial visits and next steps
Capture feedback and surface gaps
Explain and resolve billing questions
Monitor ongoing med adherence
Sync patient context across interactions
Recover canceled appointment slots
Track authorization requirements
Maintain recent insurance information
Sync current patient demographics
Capture complete patient data
Navigate Rx affordability
Adapt when patient needs change
Onboard patient intake
Sync patient context across interactions
Maintain recent insurance information
Handle refills and Rx requests
Sync current patient demographics
Support patients in preferred languages
Explain and resolve billing questions
Monitor ongoing med adherence
Match patients to right visit type
Communicate empathetically across channels
Onboard patient intake
Recover canceled appointment slots
Capture complete patient data
Secure sharing of patient information
Support flexible payment options
Adapt when patient needs change
Manage appointments end to end
Navigate Rx affordability
Guide initial visits and next steps
Capture feedback and surface gaps
Track authorization requirements
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
