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Smarter Healthcare That Moves in Real Time

Easy Access. Better Decisions. Even Better Outcomes.
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Universal AI Assistant for the Entire Care Continuum
Why Merlin Matters

Healthcare’s Most Valuable Resource
isn’t Technology, it’s Time

Merlin takes on repetitive, time-consuming workflows that slow teams down. Merlin drives productivity gains that translate directly into lower costs, faster care, and more capacity for patients and members.
Key Solutions

One AI Assistant
for the Entire Care Continuum

 Merlin applies its skills to the workflows that matter most giving back time, reducing cost, and moving patients and members forward without delay.
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Scheduling
Optimize scheduling across the continuum, matching staff, space, and appointments to real-time demand
Care Coordination
Guide patients through care, benefits, and billing to reduce no-shows
by 30%.
Risk & Quality Analytics
Automate quality reporting and compliance to improve accuracy of HEDIS measure  by 30% and slash audit prep time in half.
Prior Authorization
Automate prior authorizations to slash turnaround times from 14 days to under 24 hours.
Patient Navigation
Save providers hours each week, cutting administrative noise so they stay present with patients
Merlin’s Skills

Merlin’s Skills Span
Every Corner of Care

Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Track authorization requirements
Handle refills and Rx requests
Maintain recent insurance information
Support patients in preferred languages
Secure sharing of patient information
Match patients to right visit type
Onboard patient intake
Support flexible payment options
Guide initial visits and next steps
Sync patient context across interactions
Sync current patient demographics
Manage appointments end to end
Adapt when patient needs change
Monitor ongoing med adherence
Recover canceled appointment slots
Capture feedback and surface gaps
Communicate empathetically across channels
Explain and resolve billing questions
Navigate Rx affordability
Capture complete patient data
Support patients in preferred languages
Communicate empathetically across channels
Support flexible payment options
Manage appointments end to end
Explain and resolve billing questions
Monitor ongoing med adherence
Match patients to right visit type
Sync current patient demographics
Track authorization requirements
Onboard patient intake
Handle refills and Rx requests
Capture complete patient data
Adapt when patient needs change
Guide initial visits and next steps
Recover canceled appointment slots
Navigate Rx affordability
Secure sharing of patient information
Maintain recent insurance information
Sync patient context across interactions
Capture feedback and surface gaps
Explain and resolve billing questions
Capture feedback and surface gaps
Guide initial visits and next steps
Sync patient context across interactions
Support flexible payment options
Communicate empathetically across channels
Recover canceled appointment slots
Capture complete patient data
Adapt when patient needs change
Track authorization requirements
Secure sharing of patient information
Navigate Rx affordability
Support patients in preferred languages
Sync current patient demographics
Manage appointments end to end
Match patients to right visit type
Maintain recent insurance information
Monitor ongoing med adherence
Handle refills and Rx requests
Onboard patient intake
Support flexible payment options
Navigate Rx affordability
Adapt when patient needs change
Support patients in preferred languages
Explain and resolve billing questions
Manage appointments end to end
Communicate empathetically across channels
Match patients to right visit type
Recover canceled appointment slots
Onboard patient intake
Track authorization requirements
Sync patient context across interactions
Capture feedback and surface gaps
Guide initial visits and next steps
Maintain recent insurance information
Capture complete patient data
Monitor ongoing med adherence
Secure sharing of patient information
Sync current patient demographics
Handle refills and Rx requests
Platform Overview

Built On One
Seamless Operating Platform

Connecting data, intelligence, and automation into
a system of action you can trust.
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Leverage the Systems
You Already Use

Out-of-the-box connectivity to major EHRs, payer systems, and data sources to deliver value on day one, not year three.
Explore FHIR Resource Catalog
The Future of Healthcare Productivity Has a Name
Purpose-built to save time, reduce costs, and help healthcare teams focus on what matters most.
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