Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Recover canceled appointment slots
Adapt when patient needs change
Explain and resolve billing questions
Secure sharing of patient information
Sync current patient demographics
Communicate empathetically across channels
Match patients to right visit type
Manage appointments end to end
Support flexible payment options
Navigate Rx affordability
Support patients in preferred languages
Monitor ongoing med adherence
Sync patient context across interactions
Track authorization requirements
Maintain recent insurance information
Onboard patient intake
Capture feedback and surface gaps
Handle refills and Rx requests
Capture complete patient data
Guide initial visits and next steps
Onboard patient intake
Sync current patient demographics
Adapt when patient needs change
Navigate Rx affordability
Handle refills and Rx requests
Sync patient context across interactions
Track authorization requirements
Capture feedback and surface gaps
Monitor ongoing med adherence
Match patients to right visit type
Explain and resolve billing questions
Guide initial visits and next steps
Maintain recent insurance information
Communicate empathetically across channels
Capture complete patient data
Support flexible payment options
Secure sharing of patient information
Support patients in preferred languages
Manage appointments end to end
Recover canceled appointment slots
Manage appointments end to end
Match patients to right visit type
Capture complete patient data
Track authorization requirements
Secure sharing of patient information
Sync patient context across interactions
Maintain recent insurance information
Recover canceled appointment slots
Navigate Rx affordability
Communicate empathetically across channels
Onboard patient intake
Guide initial visits and next steps
Capture feedback and surface gaps
Support flexible payment options
Sync current patient demographics
Handle refills and Rx requests
Support patients in preferred languages
Adapt when patient needs change
Monitor ongoing med adherence
Explain and resolve billing questions
Adapt when patient needs change
Guide initial visits and next steps
Onboard patient intake
Match patients to right visit type
Support patients in preferred languages
Capture feedback and surface gaps
Handle refills and Rx requests
Support flexible payment options
Secure sharing of patient information
Sync current patient demographics
Track authorization requirements
Communicate empathetically across channels
Monitor ongoing med adherence
Recover canceled appointment slots
Navigate Rx affordability
Manage appointments end to end
Capture complete patient data
Maintain recent insurance information
Explain and resolve billing questions
Sync patient context across interactions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
