Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support flexible payment options
Explain and resolve billing questions
Capture complete patient data
Track authorization requirements
Recover canceled appointment slots
Sync patient context across interactions
Navigate Rx affordability
Handle refills and Rx requests
Adapt when patient needs change
Capture feedback and surface gaps
Guide initial visits and next steps
Onboard patient intake
Sync current patient demographics
Communicate empathetically across channels
Secure sharing of patient information
Support patients in preferred languages
Manage appointments end to end
Match patients to right visit type
Monitor ongoing med adherence
Maintain recent insurance information
Navigate Rx affordability
Secure sharing of patient information
Recover canceled appointment slots
Sync current patient demographics
Match patients to right visit type
Onboard patient intake
Capture feedback and surface gaps
Sync patient context across interactions
Communicate empathetically across channels
Handle refills and Rx requests
Support patients in preferred languages
Monitor ongoing med adherence
Capture complete patient data
Support flexible payment options
Guide initial visits and next steps
Maintain recent insurance information
Explain and resolve billing questions
Manage appointments end to end
Adapt when patient needs change
Track authorization requirements
Maintain recent insurance information
Onboard patient intake
Capture feedback and surface gaps
Sync current patient demographics
Communicate empathetically across channels
Match patients to right visit type
Secure sharing of patient information
Manage appointments end to end
Explain and resolve billing questions
Handle refills and Rx requests
Monitor ongoing med adherence
Recover canceled appointment slots
Track authorization requirements
Guide initial visits and next steps
Adapt when patient needs change
Navigate Rx affordability
Sync patient context across interactions
Support patients in preferred languages
Support flexible payment options
Capture complete patient data
Sync patient context across interactions
Monitor ongoing med adherence
Track authorization requirements
Capture complete patient data
Explain and resolve billing questions
Navigate Rx affordability
Support flexible payment options
Support patients in preferred languages
Adapt when patient needs change
Communicate empathetically across channels
Sync current patient demographics
Guide initial visits and next steps
Capture feedback and surface gaps
Handle refills and Rx requests
Onboard patient intake
Recover canceled appointment slots
Match patients to right visit type
Secure sharing of patient information
Maintain recent insurance information
Manage appointments end to end
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
