Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Recover canceled appointment slots
Navigate Rx affordability
Maintain recent insurance information
Secure sharing of patient information
Explain and resolve billing questions
Monitor ongoing med adherence
Capture feedback and surface gaps
Support flexible payment options
Sync current patient demographics
Guide initial visits and next steps
Handle refills and Rx requests
Adapt when patient needs change
Support patients in preferred languages
Manage appointments end to end
Capture complete patient data
Match patients to right visit type
Onboard patient intake
Sync patient context across interactions
Track authorization requirements
Communicate empathetically across channels
Sync patient context across interactions
Communicate empathetically across channels
Guide initial visits and next steps
Recover canceled appointment slots
Secure sharing of patient information
Capture complete patient data
Explain and resolve billing questions
Adapt when patient needs change
Handle refills and Rx requests
Navigate Rx affordability
Monitor ongoing med adherence
Maintain recent insurance information
Match patients to right visit type
Sync current patient demographics
Support flexible payment options
Onboard patient intake
Capture feedback and surface gaps
Support patients in preferred languages
Manage appointments end to end
Track authorization requirements
Secure sharing of patient information
Capture complete patient data
Sync current patient demographics
Sync patient context across interactions
Match patients to right visit type
Maintain recent insurance information
Track authorization requirements
Recover canceled appointment slots
Support flexible payment options
Manage appointments end to end
Adapt when patient needs change
Guide initial visits and next steps
Capture feedback and surface gaps
Communicate empathetically across channels
Onboard patient intake
Explain and resolve billing questions
Monitor ongoing med adherence
Handle refills and Rx requests
Navigate Rx affordability
Support patients in preferred languages
Communicate empathetically across channels
Support patients in preferred languages
Sync current patient demographics
Recover canceled appointment slots
Monitor ongoing med adherence
Capture feedback and surface gaps
Match patients to right visit type
Track authorization requirements
Guide initial visits and next steps
Capture complete patient data
Handle refills and Rx requests
Manage appointments end to end
Navigate Rx affordability
Maintain recent insurance information
Secure sharing of patient information
Adapt when patient needs change
Onboard patient intake
Sync patient context across interactions
Explain and resolve billing questions
Support flexible payment options
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
