Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Explain and resolve billing questions
Track authorization requirements
Sync current patient demographics
Communicate empathetically across channels
Adapt when patient needs change
Support patients in preferred languages
Match patients to right visit type
Manage appointments end to end
Navigate Rx affordability
Recover canceled appointment slots
Monitor ongoing med adherence
Support flexible payment options
Secure sharing of patient information
Guide initial visits and next steps
Maintain recent insurance information
Handle refills and Rx requests
Capture complete patient data
Onboard patient intake
Sync patient context across interactions
Capture feedback and surface gaps
Adapt when patient needs change
Sync patient context across interactions
Maintain recent insurance information
Secure sharing of patient information
Monitor ongoing med adherence
Sync current patient demographics
Guide initial visits and next steps
Onboard patient intake
Handle refills and Rx requests
Support patients in preferred languages
Support flexible payment options
Track authorization requirements
Navigate Rx affordability
Capture feedback and surface gaps
Manage appointments end to end
Explain and resolve billing questions
Match patients to right visit type
Capture complete patient data
Recover canceled appointment slots
Communicate empathetically across channels
Onboard patient intake
Capture complete patient data
Monitor ongoing med adherence
Communicate empathetically across channels
Support flexible payment options
Navigate Rx affordability
Support patients in preferred languages
Manage appointments end to end
Capture feedback and surface gaps
Sync patient context across interactions
Handle refills and Rx requests
Guide initial visits and next steps
Adapt when patient needs change
Track authorization requirements
Explain and resolve billing questions
Recover canceled appointment slots
Match patients to right visit type
Maintain recent insurance information
Sync current patient demographics
Secure sharing of patient information
Sync patient context across interactions
Support patients in preferred languages
Navigate Rx affordability
Match patients to right visit type
Track authorization requirements
Onboard patient intake
Sync current patient demographics
Maintain recent insurance information
Capture feedback and surface gaps
Monitor ongoing med adherence
Recover canceled appointment slots
Handle refills and Rx requests
Explain and resolve billing questions
Adapt when patient needs change
Guide initial visits and next steps
Capture complete patient data
Manage appointments end to end
Secure sharing of patient information
Communicate empathetically across channels
Support flexible payment options
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
