Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Manage appointments end to end
Track authorization requirements
Handle refills and Rx requests
Match patients to right visit type
Adapt when patient needs change
Sync current patient demographics
Secure sharing of patient information
Guide initial visits and next steps
Explain and resolve billing questions
Capture complete patient data
Maintain recent insurance information
Support flexible payment options
Monitor ongoing med adherence
Navigate Rx affordability
Support patients in preferred languages
Onboard patient intake
Communicate empathetically across channels
Sync patient context across interactions
Recover canceled appointment slots
Capture feedback and surface gaps
Explain and resolve billing questions
Guide initial visits and next steps
Support patients in preferred languages
Adapt when patient needs change
Capture complete patient data
Communicate empathetically across channels
Handle refills and Rx requests
Support flexible payment options
Track authorization requirements
Capture feedback and surface gaps
Monitor ongoing med adherence
Recover canceled appointment slots
Sync patient context across interactions
Match patients to right visit type
Sync current patient demographics
Navigate Rx affordability
Manage appointments end to end
Onboard patient intake
Secure sharing of patient information
Maintain recent insurance information
Explain and resolve billing questions
Match patients to right visit type
Navigate Rx affordability
Handle refills and Rx requests
Capture feedback and surface gaps
Sync current patient demographics
Onboard patient intake
Guide initial visits and next steps
Track authorization requirements
Adapt when patient needs change
Sync patient context across interactions
Maintain recent insurance information
Recover canceled appointment slots
Capture complete patient data
Secure sharing of patient information
Monitor ongoing med adherence
Support flexible payment options
Manage appointments end to end
Communicate empathetically across channels
Support patients in preferred languages
Sync current patient demographics
Track authorization requirements
Adapt when patient needs change
Manage appointments end to end
Match patients to right visit type
Sync patient context across interactions
Guide initial visits and next steps
Monitor ongoing med adherence
Secure sharing of patient information
Onboard patient intake
Explain and resolve billing questions
Support patients in preferred languages
Capture feedback and surface gaps
Recover canceled appointment slots
Capture complete patient data
Maintain recent insurance information
Support flexible payment options
Navigate Rx affordability
Handle refills and Rx requests
Communicate empathetically across channels
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
