Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Communicate empathetically across channels
Support flexible payment options
Explain and resolve billing questions
Recover canceled appointment slots
Handle refills and Rx requests
Guide initial visits and next steps
Monitor ongoing med adherence
Secure sharing of patient information
Maintain recent insurance information
Navigate Rx affordability
Sync current patient demographics
Support patients in preferred languages
Track authorization requirements
Capture complete patient data
Sync patient context across interactions
Capture feedback and surface gaps
Match patients to right visit type
Manage appointments end to end
Adapt when patient needs change
Onboard patient intake
Recover canceled appointment slots
Handle refills and Rx requests
Sync current patient demographics
Manage appointments end to end
Explain and resolve billing questions
Track authorization requirements
Capture complete patient data
Sync patient context across interactions
Monitor ongoing med adherence
Match patients to right visit type
Support flexible payment options
Capture feedback and surface gaps
Guide initial visits and next steps
Adapt when patient needs change
Maintain recent insurance information
Support patients in preferred languages
Navigate Rx affordability
Secure sharing of patient information
Onboard patient intake
Communicate empathetically across channels
Support flexible payment options
Capture feedback and surface gaps
Handle refills and Rx requests
Guide initial visits and next steps
Capture complete patient data
Sync current patient demographics
Adapt when patient needs change
Support patients in preferred languages
Secure sharing of patient information
Match patients to right visit type
Sync patient context across interactions
Communicate empathetically across channels
Track authorization requirements
Manage appointments end to end
Onboard patient intake
Maintain recent insurance information
Explain and resolve billing questions
Monitor ongoing med adherence
Recover canceled appointment slots
Navigate Rx affordability
Capture complete patient data
Sync patient context across interactions
Match patients to right visit type
Adapt when patient needs change
Manage appointments end to end
Capture feedback and surface gaps
Recover canceled appointment slots
Explain and resolve billing questions
Handle refills and Rx requests
Support patients in preferred languages
Sync current patient demographics
Secure sharing of patient information
Support flexible payment options
Communicate empathetically across channels
Guide initial visits and next steps
Maintain recent insurance information
Track authorization requirements
Navigate Rx affordability
Onboard patient intake
Monitor ongoing med adherence
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
