Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Adapt when patient needs change
Monitor ongoing med adherence
Match patients to right visit type
Onboard patient intake
Explain and resolve billing questions
Handle refills and Rx requests
Maintain recent insurance information
Secure sharing of patient information
Recover canceled appointment slots
Guide initial visits and next steps
Track authorization requirements
Capture feedback and surface gaps
Capture complete patient data
Communicate empathetically across channels
Support patients in preferred languages
Sync patient context across interactions
Sync current patient demographics
Navigate Rx affordability
Manage appointments end to end
Support flexible payment options
Manage appointments end to end
Communicate empathetically across channels
Adapt when patient needs change
Monitor ongoing med adherence
Sync current patient demographics
Support patients in preferred languages
Capture complete patient data
Capture feedback and surface gaps
Onboard patient intake
Recover canceled appointment slots
Support flexible payment options
Match patients to right visit type
Explain and resolve billing questions
Handle refills and Rx requests
Track authorization requirements
Maintain recent insurance information
Guide initial visits and next steps
Secure sharing of patient information
Sync patient context across interactions
Navigate Rx affordability
Recover canceled appointment slots
Sync current patient demographics
Guide initial visits and next steps
Capture feedback and surface gaps
Manage appointments end to end
Sync patient context across interactions
Adapt when patient needs change
Navigate Rx affordability
Explain and resolve billing questions
Track authorization requirements
Secure sharing of patient information
Maintain recent insurance information
Handle refills and Rx requests
Communicate empathetically across channels
Capture complete patient data
Support flexible payment options
Onboard patient intake
Match patients to right visit type
Support patients in preferred languages
Monitor ongoing med adherence
Secure sharing of patient information
Communicate empathetically across channels
Monitor ongoing med adherence
Support patients in preferred languages
Explain and resolve billing questions
Sync patient context across interactions
Sync current patient demographics
Match patients to right visit type
Support flexible payment options
Guide initial visits and next steps
Manage appointments end to end
Track authorization requirements
Maintain recent insurance information
Onboard patient intake
Adapt when patient needs change
Handle refills and Rx requests
Capture complete patient data
Navigate Rx affordability
Recover canceled appointment slots
Capture feedback and surface gaps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
