Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Navigate Rx affordability
Handle refills and Rx requests
Manage appointments end to end
Support flexible payment options
Support patients in preferred languages
Adapt when patient needs change
Track authorization requirements
Guide initial visits and next steps
Monitor ongoing med adherence
Onboard patient intake
Maintain recent insurance information
Communicate empathetically across channels
Sync patient context across interactions
Capture complete patient data
Recover canceled appointment slots
Match patients to right visit type
Capture feedback and surface gaps
Secure sharing of patient information
Explain and resolve billing questions
Sync current patient demographics
Sync patient context across interactions
Recover canceled appointment slots
Maintain recent insurance information
Capture feedback and surface gaps
Track authorization requirements
Match patients to right visit type
Onboard patient intake
Support patients in preferred languages
Manage appointments end to end
Guide initial visits and next steps
Capture complete patient data
Explain and resolve billing questions
Sync current patient demographics
Navigate Rx affordability
Secure sharing of patient information
Support flexible payment options
Handle refills and Rx requests
Communicate empathetically across channels
Adapt when patient needs change
Monitor ongoing med adherence
Handle refills and Rx requests
Track authorization requirements
Maintain recent insurance information
Onboard patient intake
Recover canceled appointment slots
Secure sharing of patient information
Explain and resolve billing questions
Capture feedback and surface gaps
Sync current patient demographics
Adapt when patient needs change
Support flexible payment options
Match patients to right visit type
Guide initial visits and next steps
Monitor ongoing med adherence
Navigate Rx affordability
Capture complete patient data
Sync patient context across interactions
Support patients in preferred languages
Manage appointments end to end
Communicate empathetically across channels
Navigate Rx affordability
Sync patient context across interactions
Maintain recent insurance information
Onboard patient intake
Manage appointments end to end
Monitor ongoing med adherence
Recover canceled appointment slots
Adapt when patient needs change
Capture complete patient data
Support flexible payment options
Communicate empathetically across channels
Track authorization requirements
Guide initial visits and next steps
Support patients in preferred languages
Sync current patient demographics
Capture feedback and surface gaps
Match patients to right visit type
Secure sharing of patient information
Explain and resolve billing questions
Handle refills and Rx requests
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
