Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Monitor ongoing med adherence
Support flexible payment options
Handle refills and Rx requests
Sync current patient demographics
Match patients to right visit type
Recover canceled appointment slots
Support patients in preferred languages
Navigate Rx affordability
Onboard patient intake
Adapt when patient needs change
Guide initial visits and next steps
Manage appointments end to end
Track authorization requirements
Explain and resolve billing questions
Communicate empathetically across channels
Secure sharing of patient information
Capture complete patient data
Maintain recent insurance information
Sync patient context across interactions
Capture feedback and surface gaps
Support patients in preferred languages
Recover canceled appointment slots
Guide initial visits and next steps
Adapt when patient needs change
Monitor ongoing med adherence
Manage appointments end to end
Sync current patient demographics
Sync patient context across interactions
Navigate Rx affordability
Track authorization requirements
Capture complete patient data
Maintain recent insurance information
Onboard patient intake
Match patients to right visit type
Handle refills and Rx requests
Explain and resolve billing questions
Secure sharing of patient information
Communicate empathetically across channels
Capture feedback and surface gaps
Support flexible payment options
Explain and resolve billing questions
Monitor ongoing med adherence
Secure sharing of patient information
Manage appointments end to end
Maintain recent insurance information
Adapt when patient needs change
Recover canceled appointment slots
Handle refills and Rx requests
Communicate empathetically across channels
Onboard patient intake
Guide initial visits and next steps
Capture complete patient data
Support patients in preferred languages
Support flexible payment options
Capture feedback and surface gaps
Sync current patient demographics
Sync patient context across interactions
Match patients to right visit type
Track authorization requirements
Navigate Rx affordability
Match patients to right visit type
Capture feedback and surface gaps
Explain and resolve billing questions
Onboard patient intake
Support flexible payment options
Capture complete patient data
Handle refills and Rx requests
Maintain recent insurance information
Guide initial visits and next steps
Recover canceled appointment slots
Manage appointments end to end
Sync current patient demographics
Communicate empathetically across channels
Monitor ongoing med adherence
Navigate Rx affordability
Adapt when patient needs change
Secure sharing of patient information
Support patients in preferred languages
Track authorization requirements
Sync patient context across interactions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
