Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Adapt when patient needs change
Manage appointments end to end
Sync patient context across interactions
Sync current patient demographics
Navigate Rx affordability
Handle refills and Rx requests
Capture feedback and surface gaps
Communicate empathetically across channels
Match patients to right visit type
Track authorization requirements
Support patients in preferred languages
Maintain recent insurance information
Guide initial visits and next steps
Explain and resolve billing questions
Capture complete patient data
Onboard patient intake
Recover canceled appointment slots
Support flexible payment options
Secure sharing of patient information
Monitor ongoing med adherence
Explain and resolve billing questions
Sync current patient demographics
Capture complete patient data
Match patients to right visit type
Onboard patient intake
Support flexible payment options
Track authorization requirements
Secure sharing of patient information
Maintain recent insurance information
Guide initial visits and next steps
Manage appointments end to end
Capture feedback and surface gaps
Adapt when patient needs change
Navigate Rx affordability
Communicate empathetically across channels
Support patients in preferred languages
Sync patient context across interactions
Recover canceled appointment slots
Handle refills and Rx requests
Monitor ongoing med adherence
Support patients in preferred languages
Monitor ongoing med adherence
Sync current patient demographics
Secure sharing of patient information
Navigate Rx affordability
Capture complete patient data
Support flexible payment options
Handle refills and Rx requests
Adapt when patient needs change
Manage appointments end to end
Explain and resolve billing questions
Maintain recent insurance information
Capture feedback and surface gaps
Communicate empathetically across channels
Onboard patient intake
Guide initial visits and next steps
Recover canceled appointment slots
Match patients to right visit type
Sync patient context across interactions
Track authorization requirements
Recover canceled appointment slots
Onboard patient intake
Monitor ongoing med adherence
Handle refills and Rx requests
Maintain recent insurance information
Track authorization requirements
Adapt when patient needs change
Support patients in preferred languages
Secure sharing of patient information
Capture feedback and surface gaps
Capture complete patient data
Communicate empathetically across channels
Navigate Rx affordability
Support flexible payment options
Guide initial visits and next steps
Explain and resolve billing questions
Sync current patient demographics
Sync patient context across interactions
Match patients to right visit type
Manage appointments end to end
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
