Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync current patient demographics
Track authorization requirements
Match patients to right visit type
Monitor ongoing med adherence
Communicate empathetically across channels
Explain and resolve billing questions
Adapt when patient needs change
Capture feedback and surface gaps
Sync patient context across interactions
Guide initial visits and next steps
Navigate Rx affordability
Support patients in preferred languages
Manage appointments end to end
Recover canceled appointment slots
Support flexible payment options
Handle refills and Rx requests
Maintain recent insurance information
Onboard patient intake
Capture complete patient data
Secure sharing of patient information
Capture feedback and surface gaps
Manage appointments end to end
Communicate empathetically across channels
Support flexible payment options
Capture complete patient data
Track authorization requirements
Monitor ongoing med adherence
Explain and resolve billing questions
Sync patient context across interactions
Maintain recent insurance information
Sync current patient demographics
Navigate Rx affordability
Recover canceled appointment slots
Support patients in preferred languages
Adapt when patient needs change
Guide initial visits and next steps
Match patients to right visit type
Onboard patient intake
Handle refills and Rx requests
Secure sharing of patient information
Support flexible payment options
Track authorization requirements
Support patients in preferred languages
Onboard patient intake
Handle refills and Rx requests
Match patients to right visit type
Navigate Rx affordability
Sync patient context across interactions
Adapt when patient needs change
Manage appointments end to end
Guide initial visits and next steps
Maintain recent insurance information
Sync current patient demographics
Monitor ongoing med adherence
Explain and resolve billing questions
Capture complete patient data
Communicate empathetically across channels
Capture feedback and surface gaps
Secure sharing of patient information
Recover canceled appointment slots
Sync current patient demographics
Recover canceled appointment slots
Communicate empathetically across channels
Support patients in preferred languages
Handle refills and Rx requests
Guide initial visits and next steps
Maintain recent insurance information
Capture complete patient data
Onboard patient intake
Secure sharing of patient information
Adapt when patient needs change
Match patients to right visit type
Track authorization requirements
Sync patient context across interactions
Support flexible payment options
Capture feedback and surface gaps
Navigate Rx affordability
Manage appointments end to end
Monitor ongoing med adherence
Explain and resolve billing questions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
