Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Handle refills and Rx requests
Sync patient context across interactions
Recover canceled appointment slots
Secure sharing of patient information
Capture feedback and surface gaps
Adapt when patient needs change
Manage appointments end to end
Capture complete patient data
Navigate Rx affordability
Explain and resolve billing questions
Sync current patient demographics
Guide initial visits and next steps
Monitor ongoing med adherence
Support patients in preferred languages
Match patients to right visit type
Onboard patient intake
Support flexible payment options
Track authorization requirements
Communicate empathetically across channels
Guide initial visits and next steps
Communicate empathetically across channels
Navigate Rx affordability
Monitor ongoing med adherence
Adapt when patient needs change
Capture feedback and surface gaps
Track authorization requirements
Support patients in preferred languages
Capture complete patient data
Sync current patient demographics
Maintain recent insurance information
Manage appointments end to end
Recover canceled appointment slots
Onboard patient intake
Match patients to right visit type
Explain and resolve billing questions
Secure sharing of patient information
Handle refills and Rx requests
Support flexible payment options
Sync patient context across interactions
Recover canceled appointment slots
Sync current patient demographics
Communicate empathetically across channels
Match patients to right visit type
Onboard patient intake
Secure sharing of patient information
Capture complete patient data
Support flexible payment options
Navigate Rx affordability
Capture feedback and surface gaps
Guide initial visits and next steps
Maintain recent insurance information
Handle refills and Rx requests
Sync patient context across interactions
Support patients in preferred languages
Manage appointments end to end
Explain and resolve billing questions
Track authorization requirements
Monitor ongoing med adherence
Adapt when patient needs change
Secure sharing of patient information
Explain and resolve billing questions
Track authorization requirements
Guide initial visits and next steps
Adapt when patient needs change
Support flexible payment options
Maintain recent insurance information
Capture complete patient data
Sync patient context across interactions
Match patients to right visit type
Navigate Rx affordability
Onboard patient intake
Sync current patient demographics
Recover canceled appointment slots
Handle refills and Rx requests
Manage appointments end to end
Communicate empathetically across channels
Monitor ongoing med adherence
Capture feedback and surface gaps
Support patients in preferred languages
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
