Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync patient context across interactions
Support flexible payment options
Monitor ongoing med adherence
Support patients in preferred languages
Secure sharing of patient information
Recover canceled appointment slots
Handle refills and Rx requests
Maintain recent insurance information
Communicate empathetically across channels
Navigate Rx affordability
Capture complete patient data
Track authorization requirements
Onboard patient intake
Match patients to right visit type
Sync current patient demographics
Guide initial visits and next steps
Capture feedback and surface gaps
Adapt when patient needs change
Explain and resolve billing questions
Manage appointments end to end
Handle refills and Rx requests
Secure sharing of patient information
Manage appointments end to end
Guide initial visits and next steps
Match patients to right visit type
Sync patient context across interactions
Monitor ongoing med adherence
Maintain recent insurance information
Adapt when patient needs change
Capture feedback and surface gaps
Track authorization requirements
Navigate Rx affordability
Sync current patient demographics
Recover canceled appointment slots
Capture complete patient data
Support flexible payment options
Onboard patient intake
Communicate empathetically across channels
Support patients in preferred languages
Explain and resolve billing questions
Guide initial visits and next steps
Adapt when patient needs change
Sync current patient demographics
Recover canceled appointment slots
Match patients to right visit type
Monitor ongoing med adherence
Explain and resolve billing questions
Maintain recent insurance information
Navigate Rx affordability
Sync patient context across interactions
Onboard patient intake
Communicate empathetically across channels
Support patients in preferred languages
Capture complete patient data
Support flexible payment options
Track authorization requirements
Capture feedback and surface gaps
Handle refills and Rx requests
Secure sharing of patient information
Manage appointments end to end
Guide initial visits and next steps
Match patients to right visit type
Sync patient context across interactions
Onboard patient intake
Handle refills and Rx requests
Manage appointments end to end
Support patients in preferred languages
Secure sharing of patient information
Recover canceled appointment slots
Communicate empathetically across channels
Maintain recent insurance information
Capture feedback and surface gaps
Adapt when patient needs change
Monitor ongoing med adherence
Track authorization requirements
Support flexible payment options
Navigate Rx affordability
Explain and resolve billing questions
Capture complete patient data
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
