Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Guide initial visits and next steps
Navigate Rx affordability
Sync patient context across interactions
Monitor ongoing med adherence
Manage appointments end to end
Secure sharing of patient information
Track authorization requirements
Sync current patient demographics
Adapt when patient needs change
Recover canceled appointment slots
Capture feedback and surface gaps
Capture complete patient data
Communicate empathetically across channels
Support patients in preferred languages
Handle refills and Rx requests
Onboard patient intake
Explain and resolve billing questions
Support flexible payment options
Maintain recent insurance information
Match patients to right visit type
Adapt when patient needs change
Sync patient context across interactions
Navigate Rx affordability
Secure sharing of patient information
Monitor ongoing med adherence
Explain and resolve billing questions
Handle refills and Rx requests
Support flexible payment options
Recover canceled appointment slots
Capture complete patient data
Maintain recent insurance information
Guide initial visits and next steps
Manage appointments end to end
Track authorization requirements
Capture feedback and surface gaps
Match patients to right visit type
Onboard patient intake
Support patients in preferred languages
Communicate empathetically across channels
Sync current patient demographics
Capture feedback and surface gaps
Sync patient context across interactions
Manage appointments end to end
Adapt when patient needs change
Handle refills and Rx requests
Recover canceled appointment slots
Sync current patient demographics
Track authorization requirements
Support patients in preferred languages
Capture complete patient data
Secure sharing of patient information
Communicate empathetically across channels
Explain and resolve billing questions
Onboard patient intake
Monitor ongoing med adherence
Support flexible payment options
Guide initial visits and next steps
Navigate Rx affordability
Maintain recent insurance information
Match patients to right visit type
Adapt when patient needs change
Capture complete patient data
Sync patient context across interactions
Monitor ongoing med adherence
Support patients in preferred languages
Handle refills and Rx requests
Maintain recent insurance information
Recover canceled appointment slots
Sync current patient demographics
Support flexible payment options
Track authorization requirements
Manage appointments end to end
Onboard patient intake
Communicate empathetically across channels
Navigate Rx affordability
Explain and resolve billing questions
Match patients to right visit type
Capture feedback and surface gaps
Secure sharing of patient information
Guide initial visits and next steps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
