Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Capture complete patient data
Match patients to right visit type
Recover canceled appointment slots
Handle refills and Rx requests
Communicate empathetically across channels
Track authorization requirements
Sync current patient demographics
Secure sharing of patient information
Support flexible payment options
Monitor ongoing med adherence
Guide initial visits and next steps
Support patients in preferred languages
Sync patient context across interactions
Onboard patient intake
Explain and resolve billing questions
Capture feedback and surface gaps
Adapt when patient needs change
Manage appointments end to end
Navigate Rx affordability
Capture feedback and surface gaps
Communicate empathetically across channels
Manage appointments end to end
Handle refills and Rx requests
Navigate Rx affordability
Adapt when patient needs change
Track authorization requirements
Onboard patient intake
Monitor ongoing med adherence
Match patients to right visit type
Recover canceled appointment slots
Secure sharing of patient information
Support flexible payment options
Sync patient context across interactions
Maintain recent insurance information
Capture complete patient data
Sync current patient demographics
Guide initial visits and next steps
Support patients in preferred languages
Explain and resolve billing questions
Guide initial visits and next steps
Capture feedback and surface gaps
Handle refills and Rx requests
Maintain recent insurance information
Support flexible payment options
Communicate empathetically across channels
Sync current patient demographics
Secure sharing of patient information
Track authorization requirements
Adapt when patient needs change
Onboard patient intake
Match patients to right visit type
Sync patient context across interactions
Explain and resolve billing questions
Manage appointments end to end
Support patients in preferred languages
Capture complete patient data
Navigate Rx affordability
Monitor ongoing med adherence
Recover canceled appointment slots
Sync patient context across interactions
Explain and resolve billing questions
Communicate empathetically across channels
Guide initial visits and next steps
Adapt when patient needs change
Support flexible payment options
Handle refills and Rx requests
Capture feedback and surface gaps
Track authorization requirements
Sync current patient demographics
Support patients in preferred languages
Match patients to right visit type
Monitor ongoing med adherence
Navigate Rx affordability
Onboard patient intake
Maintain recent insurance information
Secure sharing of patient information
Capture complete patient data
Manage appointments end to end
Recover canceled appointment slots
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
