Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Manage appointments end to end
Navigate Rx affordability
Support flexible payment options
Adapt when patient needs change
Guide initial visits and next steps
Communicate empathetically across channels
Track authorization requirements
Maintain recent insurance information
Explain and resolve billing questions
Monitor ongoing med adherence
Sync patient context across interactions
Recover canceled appointment slots
Match patients to right visit type
Capture feedback and surface gaps
Capture complete patient data
Sync current patient demographics
Handle refills and Rx requests
Onboard patient intake
Support patients in preferred languages
Secure sharing of patient information
Capture feedback and surface gaps
Maintain recent insurance information
Guide initial visits and next steps
Monitor ongoing med adherence
Communicate empathetically across channels
Recover canceled appointment slots
Manage appointments end to end
Handle refills and Rx requests
Sync patient context across interactions
Secure sharing of patient information
Adapt when patient needs change
Navigate Rx affordability
Support patients in preferred languages
Match patients to right visit type
Support flexible payment options
Capture complete patient data
Track authorization requirements
Sync current patient demographics
Explain and resolve billing questions
Onboard patient intake
Capture feedback and surface gaps
Support flexible payment options
Match patients to right visit type
Support patients in preferred languages
Track authorization requirements
Recover canceled appointment slots
Communicate empathetically across channels
Capture complete patient data
Onboard patient intake
Guide initial visits and next steps
Sync current patient demographics
Handle refills and Rx requests
Sync patient context across interactions
Maintain recent insurance information
Manage appointments end to end
Monitor ongoing med adherence
Secure sharing of patient information
Navigate Rx affordability
Explain and resolve billing questions
Adapt when patient needs change
Monitor ongoing med adherence
Navigate Rx affordability
Track authorization requirements
Support patients in preferred languages
Guide initial visits and next steps
Secure sharing of patient information
Sync patient context across interactions
Communicate empathetically across channels
Recover canceled appointment slots
Onboard patient intake
Sync current patient demographics
Adapt when patient needs change
Maintain recent insurance information
Handle refills and Rx requests
Support flexible payment options
Match patients to right visit type
Capture complete patient data
Explain and resolve billing questions
Capture feedback and surface gaps
Manage appointments end to end
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
