Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Handle refills and Rx requests
Support flexible payment options
Monitor ongoing med adherence
Communicate empathetically across channels
Guide initial visits and next steps
Secure sharing of patient information
Match patients to right visit type
Explain and resolve billing questions
Maintain recent insurance information
Adapt when patient needs change
Support patients in preferred languages
Recover canceled appointment slots
Sync current patient demographics
Navigate Rx affordability
Sync patient context across interactions
Track authorization requirements
Onboard patient intake
Manage appointments end to end
Capture feedback and surface gaps
Capture complete patient data
Support flexible payment options
Explain and resolve billing questions
Onboard patient intake
Adapt when patient needs change
Match patients to right visit type
Capture complete patient data
Support patients in preferred languages
Guide initial visits and next steps
Communicate empathetically across channels
Capture feedback and surface gaps
Sync patient context across interactions
Manage appointments end to end
Monitor ongoing med adherence
Track authorization requirements
Recover canceled appointment slots
Navigate Rx affordability
Sync current patient demographics
Secure sharing of patient information
Maintain recent insurance information
Handle refills and Rx requests
Secure sharing of patient information
Communicate empathetically across channels
Onboard patient intake
Match patients to right visit type
Capture feedback and surface gaps
Manage appointments end to end
Track authorization requirements
Support flexible payment options
Handle refills and Rx requests
Adapt when patient needs change
Guide initial visits and next steps
Sync current patient demographics
Capture complete patient data
Support patients in preferred languages
Monitor ongoing med adherence
Navigate Rx affordability
Explain and resolve billing questions
Recover canceled appointment slots
Sync patient context across interactions
Maintain recent insurance information
Capture complete patient data
Handle refills and Rx requests
Monitor ongoing med adherence
Navigate Rx affordability
Secure sharing of patient information
Capture feedback and surface gaps
Recover canceled appointment slots
Support flexible payment options
Adapt when patient needs change
Match patients to right visit type
Onboard patient intake
Support patients in preferred languages
Track authorization requirements
Explain and resolve billing questions
Maintain recent insurance information
Sync current patient demographics
Sync patient context across interactions
Guide initial visits and next steps
Manage appointments end to end
Communicate empathetically across channels
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
