Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Track authorization requirements
Explain and resolve billing questions
Communicate empathetically across channels
Recover canceled appointment slots
Sync patient context across interactions
Monitor ongoing med adherence
Match patients to right visit type
Navigate Rx affordability
Guide initial visits and next steps
Capture complete patient data
Capture feedback and surface gaps
Manage appointments end to end
Sync current patient demographics
Support patients in preferred languages
Handle refills and Rx requests
Onboard patient intake
Maintain recent insurance information
Adapt when patient needs change
Secure sharing of patient information
Support flexible payment options
Monitor ongoing med adherence
Navigate Rx affordability
Sync patient context across interactions
Sync current patient demographics
Explain and resolve billing questions
Capture feedback and surface gaps
Adapt when patient needs change
Manage appointments end to end
Maintain recent insurance information
Recover canceled appointment slots
Track authorization requirements
Guide initial visits and next steps
Communicate empathetically across channels
Match patients to right visit type
Support patients in preferred languages
Onboard patient intake
Support flexible payment options
Capture complete patient data
Secure sharing of patient information
Handle refills and Rx requests
Monitor ongoing med adherence
Recover canceled appointment slots
Handle refills and Rx requests
Capture feedback and surface gaps
Support patients in preferred languages
Communicate empathetically across channels
Maintain recent insurance information
Secure sharing of patient information
Sync current patient demographics
Match patients to right visit type
Adapt when patient needs change
Track authorization requirements
Manage appointments end to end
Explain and resolve billing questions
Navigate Rx affordability
Onboard patient intake
Sync patient context across interactions
Guide initial visits and next steps
Support flexible payment options
Capture complete patient data
Manage appointments end to end
Track authorization requirements
Capture feedback and surface gaps
Adapt when patient needs change
Communicate empathetically across channels
Match patients to right visit type
Explain and resolve billing questions
Secure sharing of patient information
Sync patient context across interactions
Capture complete patient data
Support patients in preferred languages
Recover canceled appointment slots
Navigate Rx affordability
Handle refills and Rx requests
Maintain recent insurance information
Support flexible payment options
Guide initial visits and next steps
Sync current patient demographics
Monitor ongoing med adherence
Onboard patient intake
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
