Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync patient context across interactions
Support patients in preferred languages
Explain and resolve billing questions
Capture complete patient data
Manage appointments end to end
Handle refills and Rx requests
Navigate Rx affordability
Sync current patient demographics
Support flexible payment options
Recover canceled appointment slots
Capture feedback and surface gaps
Track authorization requirements
Monitor ongoing med adherence
Match patients to right visit type
Secure sharing of patient information
Communicate empathetically across channels
Adapt when patient needs change
Guide initial visits and next steps
Onboard patient intake
Maintain recent insurance information
Match patients to right visit type
Explain and resolve billing questions
Communicate empathetically across channels
Maintain recent insurance information
Capture feedback and surface gaps
Onboard patient intake
Sync current patient demographics
Guide initial visits and next steps
Manage appointments end to end
Track authorization requirements
Sync patient context across interactions
Monitor ongoing med adherence
Navigate Rx affordability
Handle refills and Rx requests
Support patients in preferred languages
Capture complete patient data
Support flexible payment options
Secure sharing of patient information
Recover canceled appointment slots
Adapt when patient needs change
Manage appointments end to end
Sync patient context across interactions
Recover canceled appointment slots
Support flexible payment options
Monitor ongoing med adherence
Match patients to right visit type
Secure sharing of patient information
Maintain recent insurance information
Sync current patient demographics
Track authorization requirements
Capture complete patient data
Adapt when patient needs change
Explain and resolve billing questions
Communicate empathetically across channels
Handle refills and Rx requests
Navigate Rx affordability
Support patients in preferred languages
Capture feedback and surface gaps
Guide initial visits and next steps
Onboard patient intake
Match patients to right visit type
Guide initial visits and next steps
Support patients in preferred languages
Navigate Rx affordability
Support flexible payment options
Sync current patient demographics
Sync patient context across interactions
Explain and resolve billing questions
Recover canceled appointment slots
Manage appointments end to end
Communicate empathetically across channels
Track authorization requirements
Adapt when patient needs change
Secure sharing of patient information
Maintain recent insurance information
Monitor ongoing med adherence
Handle refills and Rx requests
Capture feedback and surface gaps
Onboard patient intake
Capture complete patient data
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
