Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Explain and resolve billing questions
Maintain recent insurance information
Adapt when patient needs change
Guide initial visits and next steps
Monitor ongoing med adherence
Match patients to right visit type
Secure sharing of patient information
Communicate empathetically across channels
Manage appointments end to end
Support flexible payment options
Sync patient context across interactions
Capture complete patient data
Sync current patient demographics
Support patients in preferred languages
Capture feedback and surface gaps
Recover canceled appointment slots
Navigate Rx affordability
Track authorization requirements
Handle refills and Rx requests
Onboard patient intake
Sync current patient demographics
Recover canceled appointment slots
Support flexible payment options
Capture feedback and surface gaps
Sync patient context across interactions
Communicate empathetically across channels
Capture complete patient data
Navigate Rx affordability
Support patients in preferred languages
Onboard patient intake
Secure sharing of patient information
Monitor ongoing med adherence
Maintain recent insurance information
Explain and resolve billing questions
Track authorization requirements
Manage appointments end to end
Adapt when patient needs change
Guide initial visits and next steps
Handle refills and Rx requests
Match patients to right visit type
Recover canceled appointment slots
Handle refills and Rx requests
Track authorization requirements
Adapt when patient needs change
Explain and resolve billing questions
Manage appointments end to end
Match patients to right visit type
Navigate Rx affordability
Secure sharing of patient information
Sync patient context across interactions
Monitor ongoing med adherence
Capture feedback and surface gaps
Communicate empathetically across channels
Support flexible payment options
Guide initial visits and next steps
Onboard patient intake
Maintain recent insurance information
Sync current patient demographics
Support patients in preferred languages
Capture complete patient data
Guide initial visits and next steps
Support flexible payment options
Sync patient context across interactions
Support patients in preferred languages
Manage appointments end to end
Capture complete patient data
Track authorization requirements
Onboard patient intake
Monitor ongoing med adherence
Match patients to right visit type
Communicate empathetically across channels
Handle refills and Rx requests
Adapt when patient needs change
Navigate Rx affordability
Capture feedback and surface gaps
Explain and resolve billing questions
Secure sharing of patient information
Recover canceled appointment slots
Sync current patient demographics
Maintain recent insurance information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
