Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync current patient demographics
Handle refills and Rx requests
Manage appointments end to end
Navigate Rx affordability
Support patients in preferred languages
Track authorization requirements
Explain and resolve billing questions
Sync patient context across interactions
Communicate empathetically across channels
Adapt when patient needs change
Monitor ongoing med adherence
Match patients to right visit type
Recover canceled appointment slots
Maintain recent insurance information
Guide initial visits and next steps
Capture complete patient data
Capture feedback and surface gaps
Secure sharing of patient information
Support flexible payment options
Onboard patient intake
Capture complete patient data
Support patients in preferred languages
Communicate empathetically across channels
Sync patient context across interactions
Handle refills and Rx requests
Recover canceled appointment slots
Support flexible payment options
Monitor ongoing med adherence
Guide initial visits and next steps
Adapt when patient needs change
Sync current patient demographics
Onboard patient intake
Capture feedback and surface gaps
Secure sharing of patient information
Track authorization requirements
Manage appointments end to end
Navigate Rx affordability
Match patients to right visit type
Explain and resolve billing questions
Maintain recent insurance information
Maintain recent insurance information
Sync current patient demographics
Match patients to right visit type
Manage appointments end to end
Handle refills and Rx requests
Support patients in preferred languages
Recover canceled appointment slots
Onboard patient intake
Adapt when patient needs change
Navigate Rx affordability
Capture complete patient data
Communicate empathetically across channels
Guide initial visits and next steps
Capture feedback and surface gaps
Support flexible payment options
Explain and resolve billing questions
Track authorization requirements
Monitor ongoing med adherence
Sync patient context across interactions
Secure sharing of patient information
Navigate Rx affordability
Maintain recent insurance information
Capture feedback and surface gaps
Handle refills and Rx requests
Manage appointments end to end
Track authorization requirements
Onboard patient intake
Recover canceled appointment slots
Capture complete patient data
Support patients in preferred languages
Explain and resolve billing questions
Match patients to right visit type
Sync patient context across interactions
Communicate empathetically across channels
Sync current patient demographics
Secure sharing of patient information
Guide initial visits and next steps
Monitor ongoing med adherence
Adapt when patient needs change
Support flexible payment options
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
