Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Recover canceled appointment slots
Onboard patient intake
Monitor ongoing med adherence
Maintain recent insurance information
Capture feedback and surface gaps
Adapt when patient needs change
Capture complete patient data
Explain and resolve billing questions
Match patients to right visit type
Communicate empathetically across channels
Support patients in preferred languages
Sync current patient demographics
Handle refills and Rx requests
Sync patient context across interactions
Support flexible payment options
Track authorization requirements
Secure sharing of patient information
Manage appointments end to end
Guide initial visits and next steps
Navigate Rx affordability
Support patients in preferred languages
Track authorization requirements
Manage appointments end to end
Communicate empathetically across channels
Handle refills and Rx requests
Capture complete patient data
Support flexible payment options
Secure sharing of patient information
Explain and resolve billing questions
Match patients to right visit type
Maintain recent insurance information
Monitor ongoing med adherence
Capture feedback and surface gaps
Navigate Rx affordability
Onboard patient intake
Guide initial visits and next steps
Adapt when patient needs change
Sync patient context across interactions
Recover canceled appointment slots
Sync current patient demographics
Manage appointments end to end
Secure sharing of patient information
Support flexible payment options
Navigate Rx affordability
Match patients to right visit type
Explain and resolve billing questions
Track authorization requirements
Maintain recent insurance information
Recover canceled appointment slots
Guide initial visits and next steps
Capture feedback and surface gaps
Sync current patient demographics
Communicate empathetically across channels
Onboard patient intake
Capture complete patient data
Monitor ongoing med adherence
Sync patient context across interactions
Adapt when patient needs change
Handle refills and Rx requests
Support patients in preferred languages
Manage appointments end to end
Support flexible payment options
Match patients to right visit type
Monitor ongoing med adherence
Secure sharing of patient information
Track authorization requirements
Sync current patient demographics
Capture complete patient data
Maintain recent insurance information
Navigate Rx affordability
Onboard patient intake
Communicate empathetically across channels
Explain and resolve billing questions
Handle refills and Rx requests
Capture feedback and surface gaps
Guide initial visits and next steps
Support patients in preferred languages
Recover canceled appointment slots
Sync patient context across interactions
Adapt when patient needs change
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
