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Easy Access. Better Decisions. Even Better Outcomes.
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Universal AI Assistant for the Entire Care Continuum
Why Merlin Matters

Healthcare’s Most Valuable Resource
isn’t Technology, it’s Time

Merlin takes on repetitive, time-consuming workflows that slow teams down. Merlin drives productivity gains that translate directly into lower costs, faster care, and more capacity for patients and members.
Key Solutions

One AI Assistant
for the Entire Care Continuum

 Merlin applies its skills to the workflows that matter most giving back time, reducing cost, and moving patients and members forward without delay.
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Scheduling
Optimize scheduling across the continuum, matching staff, space, and appointments to real-time demand
Care Coordination
Guide patients through care, benefits, and billing to reduce no-shows
by 30%.
Risk & Quality Analytics
Automate quality reporting and compliance to improve accuracy of HEDIS measure  by 30% and slash audit prep time in half.
Prior Authorization
Automate prior authorizations to slash turnaround times from 14 days to under 24 hours.
Patient Navigation
Save providers hours each week, cutting administrative noise so they stay present with patients
Merlin’s Skills

Merlin’s Skills Span
Every Corner of Care

Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support patients in preferred languages
Adapt when patient needs change
Support flexible payment options
Capture feedback and surface gaps
Monitor ongoing med adherence
Explain and resolve billing questions
Guide initial visits and next steps
Communicate empathetically across channels
Recover canceled appointment slots
Handle refills and Rx requests
Sync current patient demographics
Manage appointments end to end
Onboard patient intake
Track authorization requirements
Capture complete patient data
Sync patient context across interactions
Navigate Rx affordability
Maintain recent insurance information
Secure sharing of patient information
Match patients to right visit type
Track authorization requirements
Communicate empathetically across channels
Handle refills and Rx requests
Guide initial visits and next steps
Navigate Rx affordability
Sync patient context across interactions
Capture complete patient data
Monitor ongoing med adherence
Onboard patient intake
Support flexible payment options
Match patients to right visit type
Support patients in preferred languages
Capture feedback and surface gaps
Sync current patient demographics
Explain and resolve billing questions
Manage appointments end to end
Adapt when patient needs change
Maintain recent insurance information
Secure sharing of patient information
Recover canceled appointment slots
Manage appointments end to end
Onboard patient intake
Recover canceled appointment slots
Guide initial visits and next steps
Capture complete patient data
Monitor ongoing med adherence
Adapt when patient needs change
Support flexible payment options
Handle refills and Rx requests
Support patients in preferred languages
Match patients to right visit type
Communicate empathetically across channels
Sync current patient demographics
Secure sharing of patient information
Maintain recent insurance information
Capture feedback and surface gaps
Explain and resolve billing questions
Navigate Rx affordability
Sync patient context across interactions
Track authorization requirements
Match patients to right visit type
Capture complete patient data
Handle refills and Rx requests
Secure sharing of patient information
Recover canceled appointment slots
Explain and resolve billing questions
Adapt when patient needs change
Support flexible payment options
Maintain recent insurance information
Guide initial visits and next steps
Sync current patient demographics
Sync patient context across interactions
Communicate empathetically across channels
Support patients in preferred languages
Track authorization requirements
Onboard patient intake
Monitor ongoing med adherence
Manage appointments end to end
Capture feedback and surface gaps
Navigate Rx affordability
Platform Overview

Built On One
Seamless Operating Platform

Connecting data, intelligence, and automation into
a system of action you can trust.
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Leverage the Systems
You Already Use

Out-of-the-box connectivity to major EHRs, payer systems, and data sources to deliver value on day one, not year three.
Explore FHIR Resource Catalog
The Future of Healthcare Productivity Has a Name
Purpose-built to save time, reduce costs, and help healthcare teams focus on what matters most.
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