Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Secure sharing of patient information
Recover canceled appointment slots
Onboard patient intake
Support patients in preferred languages
Maintain recent insurance information
Guide initial visits and next steps
Monitor ongoing med adherence
Handle refills and Rx requests
Manage appointments end to end
Support flexible payment options
Sync current patient demographics
Capture complete patient data
Communicate empathetically across channels
Adapt when patient needs change
Navigate Rx affordability
Match patients to right visit type
Sync patient context across interactions
Track authorization requirements
Capture feedback and surface gaps
Explain and resolve billing questions
Onboard patient intake
Manage appointments end to end
Capture complete patient data
Support patients in preferred languages
Guide initial visits and next steps
Support flexible payment options
Adapt when patient needs change
Sync current patient demographics
Monitor ongoing med adherence
Track authorization requirements
Recover canceled appointment slots
Handle refills and Rx requests
Communicate empathetically across channels
Sync patient context across interactions
Match patients to right visit type
Secure sharing of patient information
Capture feedback and surface gaps
Explain and resolve billing questions
Maintain recent insurance information
Navigate Rx affordability
Monitor ongoing med adherence
Maintain recent insurance information
Support flexible payment options
Secure sharing of patient information
Manage appointments end to end
Recover canceled appointment slots
Communicate empathetically across channels
Onboard patient intake
Support patients in preferred languages
Explain and resolve billing questions
Sync current patient demographics
Guide initial visits and next steps
Navigate Rx affordability
Adapt when patient needs change
Capture feedback and surface gaps
Track authorization requirements
Handle refills and Rx requests
Capture complete patient data
Sync patient context across interactions
Match patients to right visit type
Capture complete patient data
Support flexible payment options
Sync current patient demographics
Onboard patient intake
Capture feedback and surface gaps
Sync patient context across interactions
Support patients in preferred languages
Match patients to right visit type
Maintain recent insurance information
Track authorization requirements
Guide initial visits and next steps
Monitor ongoing med adherence
Handle refills and Rx requests
Adapt when patient needs change
Secure sharing of patient information
Communicate empathetically across channels
Navigate Rx affordability
Manage appointments end to end
Recover canceled appointment slots
Explain and resolve billing questions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.