Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Onboard patient intake
Capture complete patient data
Secure sharing of patient information
Sync patient context across interactions
Navigate Rx affordability
Recover canceled appointment slots
Handle refills and Rx requests
Track authorization requirements
Match patients to right visit type
Support flexible payment options
Manage appointments end to end
Support patients in preferred languages
Adapt when patient needs change
Monitor ongoing med adherence
Maintain recent insurance information
Communicate empathetically across channels
Guide initial visits and next steps
Explain and resolve billing questions
Sync current patient demographics
Capture feedback and surface gaps
Recover canceled appointment slots
Capture feedback and surface gaps
Track authorization requirements
Support flexible payment options
Guide initial visits and next steps
Secure sharing of patient information
Adapt when patient needs change
Capture complete patient data
Handle refills and Rx requests
Match patients to right visit type
Onboard patient intake
Communicate empathetically across channels
Explain and resolve billing questions
Support patients in preferred languages
Maintain recent insurance information
Sync patient context across interactions
Sync current patient demographics
Navigate Rx affordability
Manage appointments end to end
Monitor ongoing med adherence
Manage appointments end to end
Guide initial visits and next steps
Handle refills and Rx requests
Recover canceled appointment slots
Maintain recent insurance information
Explain and resolve billing questions
Capture complete patient data
Sync patient context across interactions
Onboard patient intake
Track authorization requirements
Match patients to right visit type
Support patients in preferred languages
Sync current patient demographics
Monitor ongoing med adherence
Support flexible payment options
Capture feedback and surface gaps
Secure sharing of patient information
Navigate Rx affordability
Communicate empathetically across channels
Adapt when patient needs change
Sync current patient demographics
Support patients in preferred languages
Onboard patient intake
Match patients to right visit type
Guide initial visits and next steps
Communicate empathetically across channels
Manage appointments end to end
Capture feedback and surface gaps
Maintain recent insurance information
Secure sharing of patient information
Recover canceled appointment slots
Capture complete patient data
Navigate Rx affordability
Support flexible payment options
Track authorization requirements
Explain and resolve billing questions
Adapt when patient needs change
Sync patient context across interactions
Monitor ongoing med adherence
Handle refills and Rx requests
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
