Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Sync current patient demographics
Manage appointments end to end
Sync patient context across interactions
Communicate empathetically across channels
Recover canceled appointment slots
Explain and resolve billing questions
Match patients to right visit type
Capture feedback and surface gaps
Adapt when patient needs change
Guide initial visits and next steps
Track authorization requirements
Onboard patient intake
Navigate Rx affordability
Monitor ongoing med adherence
Support patients in preferred languages
Maintain recent insurance information
Support flexible payment options
Capture complete patient data
Handle refills and Rx requests
Secure sharing of patient information
Secure sharing of patient information
Support flexible payment options
Sync current patient demographics
Monitor ongoing med adherence
Adapt when patient needs change
Maintain recent insurance information
Onboard patient intake
Track authorization requirements
Manage appointments end to end
Communicate empathetically across channels
Capture complete patient data
Guide initial visits and next steps
Capture feedback and surface gaps
Navigate Rx affordability
Support patients in preferred languages
Explain and resolve billing questions
Match patients to right visit type
Handle refills and Rx requests
Recover canceled appointment slots
Sync patient context across interactions
Track authorization requirements
Capture complete patient data
Communicate empathetically across channels
Sync patient context across interactions
Maintain recent insurance information
Support flexible payment options
Handle refills and Rx requests
Match patients to right visit type
Adapt when patient needs change
Monitor ongoing med adherence
Recover canceled appointment slots
Support patients in preferred languages
Navigate Rx affordability
Capture feedback and surface gaps
Onboard patient intake
Sync current patient demographics
Manage appointments end to end
Explain and resolve billing questions
Guide initial visits and next steps
Secure sharing of patient information
Communicate empathetically across channels
Sync patient context across interactions
Support patients in preferred languages
Manage appointments end to end
Track authorization requirements
Sync current patient demographics
Onboard patient intake
Navigate Rx affordability
Support flexible payment options
Match patients to right visit type
Guide initial visits and next steps
Recover canceled appointment slots
Secure sharing of patient information
Adapt when patient needs change
Capture complete patient data
Explain and resolve billing questions
Maintain recent insurance information
Monitor ongoing med adherence
Capture feedback and surface gaps
Handle refills and Rx requests
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
