Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Manage appointments end to end
Support flexible payment options
Maintain recent insurance information
Navigate Rx affordability
Match patients to right visit type
Capture feedback and surface gaps
Onboard patient intake
Sync patient context across interactions
Monitor ongoing med adherence
Support patients in preferred languages
Recover canceled appointment slots
Track authorization requirements
Explain and resolve billing questions
Handle refills and Rx requests
Communicate empathetically across channels
Secure sharing of patient information
Sync current patient demographics
Guide initial visits and next steps
Adapt when patient needs change
Capture complete patient data
Maintain recent insurance information
Navigate Rx affordability
Sync patient context across interactions
Recover canceled appointment slots
Manage appointments end to end
Support flexible payment options
Adapt when patient needs change
Communicate empathetically across channels
Guide initial visits and next steps
Explain and resolve billing questions
Match patients to right visit type
Monitor ongoing med adherence
Track authorization requirements
Onboard patient intake
Capture complete patient data
Capture feedback and surface gaps
Secure sharing of patient information
Sync current patient demographics
Handle refills and Rx requests
Support patients in preferred languages
Recover canceled appointment slots
Navigate Rx affordability
Adapt when patient needs change
Support flexible payment options
Secure sharing of patient information
Match patients to right visit type
Support patients in preferred languages
Guide initial visits and next steps
Manage appointments end to end
Capture complete patient data
Explain and resolve billing questions
Monitor ongoing med adherence
Maintain recent insurance information
Sync current patient demographics
Onboard patient intake
Track authorization requirements
Communicate empathetically across channels
Handle refills and Rx requests
Capture feedback and surface gaps
Sync patient context across interactions
Recover canceled appointment slots
Navigate Rx affordability
Sync current patient demographics
Guide initial visits and next steps
Match patients to right visit type
Manage appointments end to end
Explain and resolve billing questions
Monitor ongoing med adherence
Support patients in preferred languages
Sync patient context across interactions
Adapt when patient needs change
Capture feedback and surface gaps
Support flexible payment options
Communicate empathetically across channels
Track authorization requirements
Onboard patient intake
Handle refills and Rx requests
Maintain recent insurance information
Secure sharing of patient information
Capture complete patient data
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
