Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Match patients to right visit type
Adapt when patient needs change
Secure sharing of patient information
Sync current patient demographics
Monitor ongoing med adherence
Recover canceled appointment slots
Guide initial visits and next steps
Track authorization requirements
Handle refills and Rx requests
Onboard patient intake
Explain and resolve billing questions
Support patients in preferred languages
Capture feedback and surface gaps
Support flexible payment options
Maintain recent insurance information
Capture complete patient data
Navigate Rx affordability
Sync patient context across interactions
Communicate empathetically across channels
Manage appointments end to end
Support flexible payment options
Navigate Rx affordability
Capture feedback and surface gaps
Sync patient context across interactions
Secure sharing of patient information
Onboard patient intake
Communicate empathetically across channels
Adapt when patient needs change
Explain and resolve billing questions
Guide initial visits and next steps
Recover canceled appointment slots
Match patients to right visit type
Capture complete patient data
Sync current patient demographics
Monitor ongoing med adherence
Track authorization requirements
Manage appointments end to end
Handle refills and Rx requests
Support patients in preferred languages
Maintain recent insurance information
Adapt when patient needs change
Navigate Rx affordability
Capture complete patient data
Monitor ongoing med adherence
Support flexible payment options
Recover canceled appointment slots
Communicate empathetically across channels
Guide initial visits and next steps
Sync current patient demographics
Support patients in preferred languages
Onboard patient intake
Handle refills and Rx requests
Manage appointments end to end
Capture feedback and surface gaps
Secure sharing of patient information
Sync patient context across interactions
Match patients to right visit type
Track authorization requirements
Explain and resolve billing questions
Maintain recent insurance information
Onboard patient intake
Monitor ongoing med adherence
Recover canceled appointment slots
Guide initial visits and next steps
Navigate Rx affordability
Handle refills and Rx requests
Sync current patient demographics
Maintain recent insurance information
Capture complete patient data
Adapt when patient needs change
Secure sharing of patient information
Support flexible payment options
Match patients to right visit type
Capture feedback and surface gaps
Explain and resolve billing questions
Support patients in preferred languages
Manage appointments end to end
Sync patient context across interactions
Communicate empathetically across channels
Track authorization requirements
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
