Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Track authorization requirements
Onboard patient intake
Support flexible payment options
Support patients in preferred languages
Match patients to right visit type
Monitor ongoing med adherence
Communicate empathetically across channels
Secure sharing of patient information
Explain and resolve billing questions
Sync patient context across interactions
Manage appointments end to end
Handle refills and Rx requests
Capture complete patient data
Adapt when patient needs change
Navigate Rx affordability
Guide initial visits and next steps
Maintain recent insurance information
Recover canceled appointment slots
Sync current patient demographics
Capture feedback and surface gaps
Sync current patient demographics
Manage appointments end to end
Capture complete patient data
Secure sharing of patient information
Explain and resolve billing questions
Match patients to right visit type
Sync patient context across interactions
Communicate empathetically across channels
Navigate Rx affordability
Onboard patient intake
Capture feedback and surface gaps
Maintain recent insurance information
Monitor ongoing med adherence
Support patients in preferred languages
Adapt when patient needs change
Track authorization requirements
Handle refills and Rx requests
Guide initial visits and next steps
Recover canceled appointment slots
Support flexible payment options
Explain and resolve billing questions
Support patients in preferred languages
Navigate Rx affordability
Handle refills and Rx requests
Capture feedback and surface gaps
Adapt when patient needs change
Onboard patient intake
Track authorization requirements
Secure sharing of patient information
Manage appointments end to end
Recover canceled appointment slots
Maintain recent insurance information
Support flexible payment options
Capture complete patient data
Match patients to right visit type
Sync current patient demographics
Communicate empathetically across channels
Monitor ongoing med adherence
Guide initial visits and next steps
Sync patient context across interactions
Secure sharing of patient information
Navigate Rx affordability
Communicate empathetically across channels
Handle refills and Rx requests
Capture complete patient data
Capture feedback and surface gaps
Recover canceled appointment slots
Sync current patient demographics
Adapt when patient needs change
Support patients in preferred languages
Sync patient context across interactions
Explain and resolve billing questions
Match patients to right visit type
Monitor ongoing med adherence
Onboard patient intake
Track authorization requirements
Support flexible payment options
Guide initial visits and next steps
Manage appointments end to end
Maintain recent insurance information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
