Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Recover canceled appointment slots
Communicate empathetically across channels
Monitor ongoing med adherence
Explain and resolve billing questions
Adapt when patient needs change
Sync current patient demographics
Manage appointments end to end
Secure sharing of patient information
Support flexible payment options
Capture feedback and surface gaps
Handle refills and Rx requests
Navigate Rx affordability
Track authorization requirements
Guide initial visits and next steps
Maintain recent insurance information
Capture complete patient data
Sync patient context across interactions
Support patients in preferred languages
Onboard patient intake
Match patients to right visit type
Support patients in preferred languages
Capture feedback and surface gaps
Maintain recent insurance information
Handle refills and Rx requests
Match patients to right visit type
Manage appointments end to end
Adapt when patient needs change
Navigate Rx affordability
Recover canceled appointment slots
Track authorization requirements
Capture complete patient data
Secure sharing of patient information
Onboard patient intake
Sync current patient demographics
Guide initial visits and next steps
Explain and resolve billing questions
Sync patient context across interactions
Communicate empathetically across channels
Monitor ongoing med adherence
Support flexible payment options
Capture feedback and surface gaps
Maintain recent insurance information
Manage appointments end to end
Navigate Rx affordability
Sync patient context across interactions
Onboard patient intake
Explain and resolve billing questions
Communicate empathetically across channels
Recover canceled appointment slots
Match patients to right visit type
Capture complete patient data
Track authorization requirements
Guide initial visits and next steps
Handle refills and Rx requests
Sync current patient demographics
Support flexible payment options
Adapt when patient needs change
Support patients in preferred languages
Secure sharing of patient information
Monitor ongoing med adherence
Explain and resolve billing questions
Match patients to right visit type
Secure sharing of patient information
Track authorization requirements
Handle refills and Rx requests
Recover canceled appointment slots
Support flexible payment options
Adapt when patient needs change
Navigate Rx affordability
Guide initial visits and next steps
Sync patient context across interactions
Onboard patient intake
Communicate empathetically across channels
Sync current patient demographics
Capture feedback and surface gaps
Monitor ongoing med adherence
Support patients in preferred languages
Manage appointments end to end
Capture complete patient data
Maintain recent insurance information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
