Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Explain and resolve billing questions
Capture complete patient data
Communicate empathetically across channels
Capture feedback and surface gaps
Support flexible payment options
Maintain recent insurance information
Monitor ongoing med adherence
Secure sharing of patient information
Track authorization requirements
Support patients in preferred languages
Sync current patient demographics
Guide initial visits and next steps
Recover canceled appointment slots
Match patients to right visit type
Navigate Rx affordability
Handle refills and Rx requests
Manage appointments end to end
Sync patient context across interactions
Onboard patient intake
Adapt when patient needs change
Monitor ongoing med adherence
Navigate Rx affordability
Communicate empathetically across channels
Support patients in preferred languages
Capture complete patient data
Match patients to right visit type
Guide initial visits and next steps
Capture feedback and surface gaps
Sync current patient demographics
Track authorization requirements
Sync patient context across interactions
Explain and resolve billing questions
Support flexible payment options
Onboard patient intake
Secure sharing of patient information
Handle refills and Rx requests
Manage appointments end to end
Maintain recent insurance information
Adapt when patient needs change
Recover canceled appointment slots
Maintain recent insurance information
Match patients to right visit type
Support flexible payment options
Navigate Rx affordability
Sync patient context across interactions
Support patients in preferred languages
Monitor ongoing med adherence
Handle refills and Rx requests
Manage appointments end to end
Sync current patient demographics
Adapt when patient needs change
Guide initial visits and next steps
Onboard patient intake
Communicate empathetically across channels
Secure sharing of patient information
Capture complete patient data
Track authorization requirements
Recover canceled appointment slots
Explain and resolve billing questions
Capture feedback and surface gaps
Track authorization requirements
Support patients in preferred languages
Maintain recent insurance information
Manage appointments end to end
Recover canceled appointment slots
Communicate empathetically across channels
Onboard patient intake
Capture complete patient data
Navigate Rx affordability
Explain and resolve billing questions
Sync current patient demographics
Monitor ongoing med adherence
Handle refills and Rx requests
Sync patient context across interactions
Secure sharing of patient information
Adapt when patient needs change
Match patients to right visit type
Guide initial visits and next steps
Capture feedback and surface gaps
Support flexible payment options
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
