Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Monitor ongoing med adherence
Capture complete patient data
Support flexible payment options
Navigate Rx affordability
Sync current patient demographics
Support patients in preferred languages
Handle refills and Rx requests
Recover canceled appointment slots
Manage appointments end to end
Sync patient context across interactions
Guide initial visits and next steps
Adapt when patient needs change
Explain and resolve billing questions
Communicate empathetically across channels
Maintain recent insurance information
Capture feedback and surface gaps
Track authorization requirements
Onboard patient intake
Secure sharing of patient information
Match patients to right visit type
Manage appointments end to end
Sync patient context across interactions
Adapt when patient needs change
Capture complete patient data
Track authorization requirements
Guide initial visits and next steps
Maintain recent insurance information
Monitor ongoing med adherence
Navigate Rx affordability
Recover canceled appointment slots
Support patients in preferred languages
Sync current patient demographics
Communicate empathetically across channels
Support flexible payment options
Handle refills and Rx requests
Secure sharing of patient information
Capture feedback and surface gaps
Match patients to right visit type
Onboard patient intake
Explain and resolve billing questions
Support flexible payment options
Handle refills and Rx requests
Support patients in preferred languages
Guide initial visits and next steps
Manage appointments end to end
Explain and resolve billing questions
Onboard patient intake
Navigate Rx affordability
Secure sharing of patient information
Sync patient context across interactions
Maintain recent insurance information
Capture complete patient data
Track authorization requirements
Monitor ongoing med adherence
Match patients to right visit type
Communicate empathetically across channels
Recover canceled appointment slots
Adapt when patient needs change
Capture feedback and surface gaps
Sync current patient demographics
Sync current patient demographics
Handle refills and Rx requests
Support patients in preferred languages
Track authorization requirements
Maintain recent insurance information
Communicate empathetically across channels
Explain and resolve billing questions
Onboard patient intake
Recover canceled appointment slots
Secure sharing of patient information
Manage appointments end to end
Adapt when patient needs change
Guide initial visits and next steps
Capture feedback and surface gaps
Monitor ongoing med adherence
Sync patient context across interactions
Support flexible payment options
Navigate Rx affordability
Capture complete patient data
Match patients to right visit type
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
