Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Handle refills and Rx requests
Guide initial visits and next steps
Recover canceled appointment slots
Support flexible payment options
Capture feedback and surface gaps
Maintain recent insurance information
Capture complete patient data
Explain and resolve billing questions
Communicate empathetically across channels
Onboard patient intake
Manage appointments end to end
Adapt when patient needs change
Navigate Rx affordability
Match patients to right visit type
Monitor ongoing med adherence
Sync patient context across interactions
Secure sharing of patient information
Sync current patient demographics
Track authorization requirements
Support patients in preferred languages
Secure sharing of patient information
Manage appointments end to end
Sync patient context across interactions
Match patients to right visit type
Recover canceled appointment slots
Track authorization requirements
Guide initial visits and next steps
Capture complete patient data
Sync current patient demographics
Maintain recent insurance information
Explain and resolve billing questions
Navigate Rx affordability
Support patients in preferred languages
Support flexible payment options
Communicate empathetically across channels
Onboard patient intake
Handle refills and Rx requests
Capture feedback and surface gaps
Adapt when patient needs change
Monitor ongoing med adherence
Support flexible payment options
Handle refills and Rx requests
Manage appointments end to end
Support patients in preferred languages
Recover canceled appointment slots
Sync patient context across interactions
Track authorization requirements
Maintain recent insurance information
Onboard patient intake
Explain and resolve billing questions
Communicate empathetically across channels
Adapt when patient needs change
Secure sharing of patient information
Capture complete patient data
Monitor ongoing med adherence
Guide initial visits and next steps
Navigate Rx affordability
Match patients to right visit type
Capture feedback and surface gaps
Sync current patient demographics
Support patients in preferred languages
Explain and resolve billing questions
Sync current patient demographics
Match patients to right visit type
Track authorization requirements
Maintain recent insurance information
Sync patient context across interactions
Support flexible payment options
Guide initial visits and next steps
Monitor ongoing med adherence
Capture complete patient data
Communicate empathetically across channels
Adapt when patient needs change
Secure sharing of patient information
Onboard patient intake
Handle refills and Rx requests
Capture feedback and surface gaps
Manage appointments end to end
Recover canceled appointment slots
Navigate Rx affordability
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
