Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Adapt when patient needs change
Guide initial visits and next steps
Support patients in preferred languages
Explain and resolve billing questions
Monitor ongoing med adherence
Sync current patient demographics
Manage appointments end to end
Track authorization requirements
Navigate Rx affordability
Onboard patient intake
Recover canceled appointment slots
Capture feedback and surface gaps
Maintain recent insurance information
Sync patient context across interactions
Capture complete patient data
Communicate empathetically across channels
Handle refills and Rx requests
Support flexible payment options
Secure sharing of patient information
Match patients to right visit type
Match patients to right visit type
Secure sharing of patient information
Capture complete patient data
Monitor ongoing med adherence
Maintain recent insurance information
Handle refills and Rx requests
Sync current patient demographics
Capture feedback and surface gaps
Sync patient context across interactions
Adapt when patient needs change
Navigate Rx affordability
Explain and resolve billing questions
Manage appointments end to end
Support patients in preferred languages
Track authorization requirements
Support flexible payment options
Onboard patient intake
Communicate empathetically across channels
Guide initial visits and next steps
Recover canceled appointment slots
Maintain recent insurance information
Capture feedback and surface gaps
Recover canceled appointment slots
Match patients to right visit type
Onboard patient intake
Sync patient context across interactions
Track authorization requirements
Secure sharing of patient information
Monitor ongoing med adherence
Capture complete patient data
Explain and resolve billing questions
Manage appointments end to end
Adapt when patient needs change
Guide initial visits and next steps
Support patients in preferred languages
Handle refills and Rx requests
Communicate empathetically across channels
Support flexible payment options
Navigate Rx affordability
Sync current patient demographics
Monitor ongoing med adherence
Handle refills and Rx requests
Guide initial visits and next steps
Capture complete patient data
Secure sharing of patient information
Support patients in preferred languages
Recover canceled appointment slots
Capture feedback and surface gaps
Onboard patient intake
Explain and resolve billing questions
Maintain recent insurance information
Adapt when patient needs change
Sync current patient demographics
Navigate Rx affordability
Track authorization requirements
Sync patient context across interactions
Manage appointments end to end
Communicate empathetically across channels
Support flexible payment options
Match patients to right visit type
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
