Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Guide initial visits and next steps
Secure sharing of patient information
Onboard patient intake
Support patients in preferred languages
Track authorization requirements
Support flexible payment options
Recover canceled appointment slots
Monitor ongoing med adherence
Sync current patient demographics
Explain and resolve billing questions
Communicate empathetically across channels
Capture feedback and surface gaps
Match patients to right visit type
Maintain recent insurance information
Capture complete patient data
Sync patient context across interactions
Adapt when patient needs change
Navigate Rx affordability
Handle refills and Rx requests
Manage appointments end to end
Capture complete patient data
Manage appointments end to end
Navigate Rx affordability
Secure sharing of patient information
Capture feedback and surface gaps
Guide initial visits and next steps
Sync patient context across interactions
Handle refills and Rx requests
Recover canceled appointment slots
Support flexible payment options
Onboard patient intake
Match patients to right visit type
Support patients in preferred languages
Monitor ongoing med adherence
Adapt when patient needs change
Sync current patient demographics
Communicate empathetically across channels
Maintain recent insurance information
Track authorization requirements
Explain and resolve billing questions
Support patients in preferred languages
Capture feedback and surface gaps
Communicate empathetically across channels
Explain and resolve billing questions
Onboard patient intake
Adapt when patient needs change
Guide initial visits and next steps
Support flexible payment options
Secure sharing of patient information
Recover canceled appointment slots
Match patients to right visit type
Maintain recent insurance information
Sync patient context across interactions
Handle refills and Rx requests
Navigate Rx affordability
Sync current patient demographics
Manage appointments end to end
Track authorization requirements
Capture complete patient data
Monitor ongoing med adherence
Sync patient context across interactions
Manage appointments end to end
Recover canceled appointment slots
Navigate Rx affordability
Track authorization requirements
Explain and resolve billing questions
Communicate empathetically across channels
Support patients in preferred languages
Adapt when patient needs change
Support flexible payment options
Maintain recent insurance information
Capture complete patient data
Handle refills and Rx requests
Secure sharing of patient information
Match patients to right visit type
Capture feedback and surface gaps
Sync current patient demographics
Onboard patient intake
Monitor ongoing med adherence
Guide initial visits and next steps
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
