Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Support flexible payment options
Support patients in preferred languages
Recover canceled appointment slots
Explain and resolve billing questions
Maintain recent insurance information
Guide initial visits and next steps
Onboard patient intake
Sync patient context across interactions
Monitor ongoing med adherence
Navigate Rx affordability
Secure sharing of patient information
Track authorization requirements
Match patients to right visit type
Manage appointments end to end
Handle refills and Rx requests
Communicate empathetically across channels
Capture feedback and surface gaps
Adapt when patient needs change
Capture complete patient data
Sync current patient demographics
Capture feedback and surface gaps
Sync current patient demographics
Navigate Rx affordability
Guide initial visits and next steps
Onboard patient intake
Sync patient context across interactions
Communicate empathetically across channels
Support flexible payment options
Capture complete patient data
Track authorization requirements
Handle refills and Rx requests
Match patients to right visit type
Manage appointments end to end
Explain and resolve billing questions
Secure sharing of patient information
Adapt when patient needs change
Maintain recent insurance information
Recover canceled appointment slots
Monitor ongoing med adherence
Support patients in preferred languages
Capture feedback and surface gaps
Track authorization requirements
Guide initial visits and next steps
Sync patient context across interactions
Onboard patient intake
Match patients to right visit type
Maintain recent insurance information
Monitor ongoing med adherence
Support patients in preferred languages
Sync current patient demographics
Handle refills and Rx requests
Support flexible payment options
Navigate Rx affordability
Manage appointments end to end
Secure sharing of patient information
Capture complete patient data
Adapt when patient needs change
Communicate empathetically across channels
Recover canceled appointment slots
Explain and resolve billing questions
Adapt when patient needs change
Explain and resolve billing questions
Track authorization requirements
Communicate empathetically across channels
Secure sharing of patient information
Handle refills and Rx requests
Support patients in preferred languages
Onboard patient intake
Navigate Rx affordability
Support flexible payment options
Manage appointments end to end
Sync patient context across interactions
Capture complete patient data
Match patients to right visit type
Maintain recent insurance information
Recover canceled appointment slots
Guide initial visits and next steps
Sync current patient demographics
Capture feedback and surface gaps
Monitor ongoing med adherence
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
