Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Navigate Rx affordability
Guide initial visits and next steps
Maintain recent insurance information
Support patients in preferred languages
Sync patient context across interactions
Capture feedback and surface gaps
Explain and resolve billing questions
Onboard patient intake
Support flexible payment options
Handle refills and Rx requests
Match patients to right visit type
Manage appointments end to end
Adapt when patient needs change
Secure sharing of patient information
Recover canceled appointment slots
Track authorization requirements
Sync current patient demographics
Capture complete patient data
Monitor ongoing med adherence
Communicate empathetically across channels
Sync patient context across interactions
Onboard patient intake
Manage appointments end to end
Handle refills and Rx requests
Support flexible payment options
Monitor ongoing med adherence
Capture feedback and surface gaps
Sync current patient demographics
Support patients in preferred languages
Navigate Rx affordability
Explain and resolve billing questions
Recover canceled appointment slots
Maintain recent insurance information
Match patients to right visit type
Adapt when patient needs change
Secure sharing of patient information
Capture complete patient data
Communicate empathetically across channels
Track authorization requirements
Guide initial visits and next steps
Support patients in preferred languages
Adapt when patient needs change
Support flexible payment options
Explain and resolve billing questions
Sync patient context across interactions
Guide initial visits and next steps
Track authorization requirements
Manage appointments end to end
Handle refills and Rx requests
Communicate empathetically across channels
Onboard patient intake
Monitor ongoing med adherence
Maintain recent insurance information
Recover canceled appointment slots
Sync current patient demographics
Match patients to right visit type
Capture complete patient data
Secure sharing of patient information
Navigate Rx affordability
Capture feedback and surface gaps
Capture complete patient data
Explain and resolve billing questions
Secure sharing of patient information
Support flexible payment options
Capture feedback and surface gaps
Guide initial visits and next steps
Adapt when patient needs change
Manage appointments end to end
Navigate Rx affordability
Sync current patient demographics
Match patients to right visit type
Track authorization requirements
Support patients in preferred languages
Sync patient context across interactions
Communicate empathetically across channels
Recover canceled appointment slots
Monitor ongoing med adherence
Maintain recent insurance information
Onboard patient intake
Handle refills and Rx requests
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
