Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Secure sharing of patient information
Recover canceled appointment slots
Capture feedback and surface gaps
Capture complete patient data
Track authorization requirements
Sync patient context across interactions
Support flexible payment options
Monitor ongoing med adherence
Maintain recent insurance information
Adapt when patient needs change
Onboard patient intake
Sync current patient demographics
Navigate Rx affordability
Manage appointments end to end
Handle refills and Rx requests
Guide initial visits and next steps
Match patients to right visit type
Explain and resolve billing questions
Support patients in preferred languages
Communicate empathetically across channels
Capture feedback and surface gaps
Capture complete patient data
Monitor ongoing med adherence
Manage appointments end to end
Handle refills and Rx requests
Sync patient context across interactions
Onboard patient intake
Guide initial visits and next steps
Secure sharing of patient information
Match patients to right visit type
Communicate empathetically across channels
Recover canceled appointment slots
Maintain recent insurance information
Support patients in preferred languages
Sync current patient demographics
Explain and resolve billing questions
Adapt when patient needs change
Support flexible payment options
Track authorization requirements
Navigate Rx affordability
Track authorization requirements
Monitor ongoing med adherence
Manage appointments end to end
Capture feedback and surface gaps
Sync patient context across interactions
Explain and resolve billing questions
Guide initial visits and next steps
Secure sharing of patient information
Maintain recent insurance information
Capture complete patient data
Onboard patient intake
Support flexible payment options
Sync current patient demographics
Adapt when patient needs change
Navigate Rx affordability
Recover canceled appointment slots
Communicate empathetically across channels
Match patients to right visit type
Support patients in preferred languages
Handle refills and Rx requests
Sync patient context across interactions
Track authorization requirements
Capture complete patient data
Navigate Rx affordability
Match patients to right visit type
Handle refills and Rx requests
Sync current patient demographics
Capture feedback and surface gaps
Recover canceled appointment slots
Secure sharing of patient information
Communicate empathetically across channels
Adapt when patient needs change
Support patients in preferred languages
Manage appointments end to end
Onboard patient intake
Explain and resolve billing questions
Guide initial visits and next steps
Maintain recent insurance information
Support flexible payment options
Monitor ongoing med adherence
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
