Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Onboard patient intake
Recover canceled appointment slots
Capture feedback and surface gaps
Track authorization requirements
Sync patient context across interactions
Guide initial visits and next steps
Secure sharing of patient information
Capture complete patient data
Communicate empathetically across channels
Handle refills and Rx requests
Match patients to right visit type
Monitor ongoing med adherence
Adapt when patient needs change
Manage appointments end to end
Explain and resolve billing questions
Support flexible payment options
Maintain recent insurance information
Sync current patient demographics
Navigate Rx affordability
Support patients in preferred languages
Support patients in preferred languages
Maintain recent insurance information
Match patients to right visit type
Navigate Rx affordability
Sync patient context across interactions
Monitor ongoing med adherence
Capture complete patient data
Onboard patient intake
Support flexible payment options
Recover canceled appointment slots
Handle refills and Rx requests
Capture feedback and surface gaps
Communicate empathetically across channels
Adapt when patient needs change
Track authorization requirements
Secure sharing of patient information
Manage appointments end to end
Explain and resolve billing questions
Sync current patient demographics
Guide initial visits and next steps
Recover canceled appointment slots
Guide initial visits and next steps
Onboard patient intake
Sync patient context across interactions
Navigate Rx affordability
Maintain recent insurance information
Monitor ongoing med adherence
Secure sharing of patient information
Match patients to right visit type
Handle refills and Rx requests
Sync current patient demographics
Adapt when patient needs change
Support flexible payment options
Capture feedback and surface gaps
Manage appointments end to end
Communicate empathetically across channels
Explain and resolve billing questions
Track authorization requirements
Support patients in preferred languages
Capture complete patient data
Track authorization requirements
Handle refills and Rx requests
Maintain recent insurance information
Adapt when patient needs change
Manage appointments end to end
Guide initial visits and next steps
Navigate Rx affordability
Recover canceled appointment slots
Sync current patient demographics
Onboard patient intake
Capture feedback and surface gaps
Support flexible payment options
Support patients in preferred languages
Communicate empathetically across channels
Capture complete patient data
Explain and resolve billing questions
Match patients to right visit type
Monitor ongoing med adherence
Secure sharing of patient information
Sync patient context across interactions
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
