Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Capture feedback and surface gaps
Sync current patient demographics
Monitor ongoing med adherence
Support flexible payment options
Manage appointments end to end
Onboard patient intake
Recover canceled appointment slots
Match patients to right visit type
Communicate empathetically across channels
Maintain recent insurance information
Adapt when patient needs change
Handle refills and Rx requests
Navigate Rx affordability
Secure sharing of patient information
Guide initial visits and next steps
Track authorization requirements
Support patients in preferred languages
Sync patient context across interactions
Capture complete patient data
Explain and resolve billing questions
Support patients in preferred languages
Match patients to right visit type
Recover canceled appointment slots
Sync current patient demographics
Sync patient context across interactions
Secure sharing of patient information
Onboard patient intake
Maintain recent insurance information
Handle refills and Rx requests
Support flexible payment options
Adapt when patient needs change
Track authorization requirements
Capture feedback and surface gaps
Guide initial visits and next steps
Explain and resolve billing questions
Communicate empathetically across channels
Navigate Rx affordability
Capture complete patient data
Monitor ongoing med adherence
Manage appointments end to end
Capture feedback and surface gaps
Recover canceled appointment slots
Support patients in preferred languages
Secure sharing of patient information
Sync patient context across interactions
Maintain recent insurance information
Capture complete patient data
Explain and resolve billing questions
Adapt when patient needs change
Track authorization requirements
Guide initial visits and next steps
Sync current patient demographics
Monitor ongoing med adherence
Onboard patient intake
Match patients to right visit type
Handle refills and Rx requests
Manage appointments end to end
Navigate Rx affordability
Support flexible payment options
Communicate empathetically across channels
Navigate Rx affordability
Match patients to right visit type
Handle refills and Rx requests
Recover canceled appointment slots
Adapt when patient needs change
Manage appointments end to end
Sync patient context across interactions
Capture feedback and surface gaps
Sync current patient demographics
Communicate empathetically across channels
Support flexible payment options
Track authorization requirements
Guide initial visits and next steps
Maintain recent insurance information
Support patients in preferred languages
Capture complete patient data
Onboard patient intake
Monitor ongoing med adherence
Explain and resolve billing questions
Secure sharing of patient information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
