Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Track authorization requirements
Sync current patient demographics
Support patients in preferred languages
Guide initial visits and next steps
Sync patient context across interactions
Communicate empathetically across channels
Manage appointments end to end
Explain and resolve billing questions
Recover canceled appointment slots
Monitor ongoing med adherence
Navigate Rx affordability
Capture feedback and surface gaps
Capture complete patient data
Secure sharing of patient information
Handle refills and Rx requests
Maintain recent insurance information
Onboard patient intake
Match patients to right visit type
Adapt when patient needs change
Support flexible payment options
Match patients to right visit type
Monitor ongoing med adherence
Track authorization requirements
Explain and resolve billing questions
Guide initial visits and next steps
Capture feedback and surface gaps
Support patients in preferred languages
Secure sharing of patient information
Support flexible payment options
Onboard patient intake
Adapt when patient needs change
Recover canceled appointment slots
Sync patient context across interactions
Maintain recent insurance information
Capture complete patient data
Handle refills and Rx requests
Manage appointments end to end
Navigate Rx affordability
Sync current patient demographics
Communicate empathetically across channels
Adapt when patient needs change
Monitor ongoing med adherence
Support patients in preferred languages
Sync current patient demographics
Navigate Rx affordability
Capture complete patient data
Maintain recent insurance information
Support flexible payment options
Onboard patient intake
Sync patient context across interactions
Secure sharing of patient information
Track authorization requirements
Manage appointments end to end
Communicate empathetically across channels
Recover canceled appointment slots
Handle refills and Rx requests
Guide initial visits and next steps
Capture feedback and surface gaps
Explain and resolve billing questions
Match patients to right visit type
Monitor ongoing med adherence
Sync patient context across interactions
Explain and resolve billing questions
Communicate empathetically across channels
Support flexible payment options
Support patients in preferred languages
Capture complete patient data
Navigate Rx affordability
Manage appointments end to end
Track authorization requirements
Onboard patient intake
Adapt when patient needs change
Guide initial visits and next steps
Maintain recent insurance information
Match patients to right visit type
Handle refills and Rx requests
Capture feedback and surface gaps
Secure sharing of patient information
Recover canceled appointment slots
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
