Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Manage appointments end to end
Explain and resolve billing questions
Sync patient context across interactions
Sync current patient demographics
Secure sharing of patient information
Handle refills and Rx requests
Communicate empathetically across channels
Recover canceled appointment slots
Track authorization requirements
Guide initial visits and next steps
Adapt when patient needs change
Monitor ongoing med adherence
Match patients to right visit type
Support patients in preferred languages
Navigate Rx affordability
Capture complete patient data
Onboard patient intake
Capture feedback and surface gaps
Maintain recent insurance information
Support flexible payment options
Support patients in preferred languages
Monitor ongoing med adherence
Onboard patient intake
Sync patient context across interactions
Communicate empathetically across channels
Maintain recent insurance information
Capture complete patient data
Secure sharing of patient information
Explain and resolve billing questions
Capture feedback and surface gaps
Track authorization requirements
Guide initial visits and next steps
Adapt when patient needs change
Match patients to right visit type
Handle refills and Rx requests
Support flexible payment options
Recover canceled appointment slots
Navigate Rx affordability
Sync current patient demographics
Manage appointments end to end
Support patients in preferred languages
Communicate empathetically across channels
Maintain recent insurance information
Monitor ongoing med adherence
Match patients to right visit type
Support flexible payment options
Sync current patient demographics
Explain and resolve billing questions
Capture complete patient data
Recover canceled appointment slots
Handle refills and Rx requests
Sync patient context across interactions
Adapt when patient needs change
Onboard patient intake
Secure sharing of patient information
Capture feedback and surface gaps
Guide initial visits and next steps
Navigate Rx affordability
Track authorization requirements
Manage appointments end to end
Monitor ongoing med adherence
Sync patient context across interactions
Capture complete patient data
Guide initial visits and next steps
Onboard patient intake
Capture feedback and surface gaps
Sync current patient demographics
Communicate empathetically across channels
Recover canceled appointment slots
Navigate Rx affordability
Support patients in preferred languages
Handle refills and Rx requests
Secure sharing of patient information
Match patients to right visit type
Manage appointments end to end
Track authorization requirements
Support flexible payment options
Maintain recent insurance information
Explain and resolve billing questions
Adapt when patient needs change
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
