Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Maintain recent insurance information
Communicate empathetically across channels
Adapt when patient needs change
Capture feedback and surface gaps
Explain and resolve billing questions
Capture complete patient data
Manage appointments end to end
Onboard patient intake
Handle refills and Rx requests
Recover canceled appointment slots
Support flexible payment options
Navigate Rx affordability
Guide initial visits and next steps
Track authorization requirements
Support patients in preferred languages
Match patients to right visit type
Monitor ongoing med adherence
Secure sharing of patient information
Sync patient context across interactions
Sync current patient demographics
Capture complete patient data
Handle refills and Rx requests
Communicate empathetically across channels
Onboard patient intake
Sync patient context across interactions
Match patients to right visit type
Manage appointments end to end
Sync current patient demographics
Monitor ongoing med adherence
Adapt when patient needs change
Support flexible payment options
Support patients in preferred languages
Explain and resolve billing questions
Track authorization requirements
Capture feedback and surface gaps
Recover canceled appointment slots
Secure sharing of patient information
Navigate Rx affordability
Guide initial visits and next steps
Maintain recent insurance information
Sync patient context across interactions
Guide initial visits and next steps
Adapt when patient needs change
Recover canceled appointment slots
Handle refills and Rx requests
Monitor ongoing med adherence
Maintain recent insurance information
Track authorization requirements
Capture feedback and surface gaps
Capture complete patient data
Support patients in preferred languages
Secure sharing of patient information
Explain and resolve billing questions
Sync current patient demographics
Onboard patient intake
Support flexible payment options
Communicate empathetically across channels
Manage appointments end to end
Match patients to right visit type
Navigate Rx affordability
Manage appointments end to end
Match patients to right visit type
Maintain recent insurance information
Guide initial visits and next steps
Track authorization requirements
Navigate Rx affordability
Sync patient context across interactions
Handle refills and Rx requests
Support flexible payment options
Support patients in preferred languages
Adapt when patient needs change
Capture feedback and surface gaps
Onboard patient intake
Monitor ongoing med adherence
Secure sharing of patient information
Capture complete patient data
Recover canceled appointment slots
Communicate empathetically across channels
Explain and resolve billing questions
Sync current patient demographics
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
