Trusted by the Teams Building the Future of Healthcare
From ambulatory practices and health systems to high-growth health tech companies, our customers rely on xCaliber to connect their data, automate their workflows, and deliver better patient experiences.
Merlin’s Skills
Delivering Measurable Impact Across Every Role in Your Practice
Built on a seamless platform, Merlin learns once and applies everywhere acting as a single AI employee whose skills transfer across workflows.
Adapt when patient needs change
Monitor ongoing med adherence
Manage appointments end to end
Recover canceled appointment slots
Track authorization requirements
Capture feedback and surface gaps
Maintain recent insurance information
Support patients in preferred languages
Sync current patient demographics
Guide initial visits and next steps
Onboard patient intake
Handle refills and Rx requests
Capture complete patient data
Support flexible payment options
Explain and resolve billing questions
Communicate empathetically across channels
Sync patient context across interactions
Navigate Rx affordability
Secure sharing of patient information
Match patients to right visit type
Adapt when patient needs change
Explain and resolve billing questions
Navigate Rx affordability
Communicate empathetically across channels
Handle refills and Rx requests
Capture complete patient data
Onboard patient intake
Secure sharing of patient information
Maintain recent insurance information
Sync current patient demographics
Support flexible payment options
Monitor ongoing med adherence
Sync patient context across interactions
Track authorization requirements
Match patients to right visit type
Manage appointments end to end
Capture feedback and surface gaps
Guide initial visits and next steps
Recover canceled appointment slots
Support patients in preferred languages
Manage appointments end to end
Navigate Rx affordability
Track authorization requirements
Onboard patient intake
Match patients to right visit type
Sync patient context across interactions
Capture feedback and surface gaps
Guide initial visits and next steps
Maintain recent insurance information
Sync current patient demographics
Explain and resolve billing questions
Support patients in preferred languages
Adapt when patient needs change
Capture complete patient data
Communicate empathetically across channels
Monitor ongoing med adherence
Handle refills and Rx requests
Secure sharing of patient information
Support flexible payment options
Recover canceled appointment slots
Capture feedback and surface gaps
Manage appointments end to end
Recover canceled appointment slots
Onboard patient intake
Adapt when patient needs change
Explain and resolve billing questions
Maintain recent insurance information
Monitor ongoing med adherence
Match patients to right visit type
Support flexible payment options
Capture complete patient data
Track authorization requirements
Sync current patient demographics
Sync patient context across interactions
Support patients in preferred languages
Handle refills and Rx requests
Communicate empathetically across channels
Guide initial visits and next steps
Navigate Rx affordability
Secure sharing of patient information
Specialized Assistants
Supporting Patients at Every Stage of Care
Merlin deploys role-based AI assistants across the care journey, advancing patients, closing loops, and reducing coordination work.
